Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)

2 months, 4 weeks ago
Full-time
Junior
Customer and Technical Support
The Credit Pros

The Credit Pros

The Credit Pros specializes in credit repair and improvement services by correcting errors on credit reports and providing free credit counseling and building tools to help individuals enhance their credit scores.

Diversified Financial Services
51-250
Founded 2009

Description

  • Handle inbound, pre-qualified sales conversations with potential customers.
  • Pitch and close credit repair solutions based on each customer’s credit profile and situation.
  • Follow TCP’s step-by-step sales process to present products and address customer concerns.
  • Meet and exceed quotas and KPI targets through strong sales performance.
  • Use Microsoft Suite, Salesforce, ZOHO, and Hodu in day-to-day operations.
  • Maintain a customer-first approach while communicating solutions clearly and persuasively.
  • Work from home in a full-time remote sales role.
  • Adapt to one of the specified EST schedules and manage a 9-hour shift with an unpaid one-hour break.

Requirements

  • 1-2 years of customer service experience in B2C financial and banking services.
  • Proven inside or inbound phone sales experience in the U.S. credit sector, including credit cards, repair, credit history, scores, and reporting.
  • Knowledge of the U.S. credit industry, including credit cards, lines of credit, and personal loans.
  • Excellent communication skills and a solution-oriented mindset.
  • Customer-first orientation with empathy for customer needs.
  • Ability to work full-time remotely with one unpaid one-hour break in a 9-hour shift.
  • Availability for one of the listed EST schedules, including Monday-Thursday with Saturday or Monday-Friday shifts.
  • Must provide your own device and a computer that meets company requirements.
  • Willingness to learn and use TCP’s technology suite.
  • Experience with Microsoft Suite, Salesforce, ZOHO, or Hodu is relevant for daily work.

Benefits

  • 100% remote, permanent full-time employment.
  • Base salary of $12/hour or $2,080/month minimum.
  • Progressive uncapped commission structure.
  • 1 month of paid training.
  • Employee development, management training, coaching, and upskilling.
  • Flexible accruing paid time off.
  • Company holidays and birthday time off.
  • Health benefits eligibility after one year of service.

Interested in this position?

Apply directly on the company website

Apply Now

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