Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)

2 months, 4 weeks ago
Full-time
Junior
Customer and Technical Support
The Credit Pros

The Credit Pros

The Credit Pros specializes in credit repair and improvement services by correcting errors on credit reports and providing free credit counseling and building tools to help individuals enhance their credit scores.

Diversified Financial Services
51-250
Founded 2009

Description

  • Handle pre-qualified inbound sales calls and convert leads into clients.
  • Pitch and close credit repair solutions based on each customer’s credit profile and situation.
  • Follow TCP’s step-by-step sales process to present products and address customer concerns.
  • Meet and exceed quotas and KPIs for sales performance.
  • Use Microsoft Suite, Salesforce, ZOHO, and Hodu in daily operations.
  • Maintain a customer-first, empathetic approach throughout the sales process.
  • Work from home on a full-time remote schedule with required availability.
  • Continuously learn and adapt to TCP’s technology stack and sales tools.

Requirements

  • Proven experience in inside or inbound phone sales in the U.S. credit sector, including credit cards, credit repair, credit history, credit scores, or credit reporting.
  • 1-2 years of customer service experience in B2C financial or banking services.
  • Knowledge of the U.S. credit industry, including credit cards, lines of credit, and personal loans.
  • Excellent communication skills and a solution-oriented mindset.
  • Customer-first orientation and empathy toward customer needs.
  • Remote full-time availability with one unpaid 1-hour break in a 9-hour shift.
  • Ability to work one of the listed schedules in Eastern Time, including Monday-Thursday with Saturday coverage or Monday-Friday shifts.
  • Bring Your Own Device requirement with a computer that meets company specifications.
  • Willingness and eagerness to learn TCP’s technological suite.
  • Experience using Microsoft Suite, Salesforce, ZOHO, and Hodu is expected for day-to-day work.

Benefits

  • Base salary of $12/hour or $2,080/month minimum.
  • Progressive uncapped commissions.
  • 100% remote permanent full-time role.
  • 1 month of paid training, scheduled Monday to Friday from 9:00 AM to 6:00 PM Eastern Time.
  • Employee development, management training, coaching, and upskilling.
  • Flexible accruing paid time off and company holidays.
  • Birthday time off.
  • Eligibility for health benefits after one year of association.

Interested in this position?

Apply directly on the company website

Apply Now

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