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Installation Technician

2 weeks, 5 days ago
Anywhere
Full-time
Junior
Technical Support Engineer
IoT and Embedded Systems
Apply Now
Tenna

Tenna

Tenna is the construction technology platform that revolutionizes equipment fleet operations, offering contractors a total equipment management solution to make informed decisions, increase utilization, and enhance productivity.

Construction & Engineering
51-250
Founded 2015
View All Jobs 15

Description

  • Install Tenna product trackers on mid-sized vehicles and heavy equipment.
  • Test trackers and equipment after installation to confirm performance and specification compliance.
  • Inspect equipment for fault tolerance and identify required repairs.
  • Troubleshoot, diagnose, and repair issues with Tenna equipment and systems.
  • Train customers on hardware installation best practices and proper use of Tenna products.
  • Ensure installations follow Tenna policies and procedures.
  • Maintain working knowledge of the Tenna Asset Management System and related products.
  • Collaborate with the Customer Success team to support customer satisfaction and service delivery.
  • Respond promptly to phone and email inquiries related to installations and management questions.
  • Document daily work, process expenses, and complete timekeeping accurately and on time.

Requirements

  • 3+ years of experience as an automotive mechanic or heavy-duty equipment mechanic.
  • 3+ years of experience performing skilled automotive work, including inspections, diagnosis, and maintenance on special equipment.
  • High school diploma or GED, or equivalent work experience.
  • Electrical experience is a plus.
  • Excellent verbal communication skills.
  • Strong attention to detail.
  • Diligence and organization in managing information.
  • Self-motivated, adaptable, and service-oriented with a strong "do what it takes" attitude.
  • Ability to meet physical demands, including bending, stooping, climbing, twisting, and lifting up to 50 pounds.
  • Basic computer skills, including Microsoft Office and Word.
  • Ability to write comprehensive daily notes.
  • Willingness to work in construction site environments and outdoor conditions, including temperature extremes.
  • Frequent travel required, with travel comprising 95% of the role.

Benefits

  • Full-time remote position.
  • Travel required at 95%.
  • Robust, low-cost benefit packages.
  • Medical benefit coverage begins on the first day of employment.
  • Paid Time Off and Volunteer Time Off.
  • Dependent care benefits.
  • 401(k) match.
  • Employee referral bonuses.
  • Necessary tools and equipment supplied.

Interested in this position?

Apply directly on the company website

Apply Now

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