Installation Technician

4 months, 3 weeks ago
Full-time
Junior
IoT and Embedded Systems
Tenna

Tenna

Tenna is the construction technology platform that revolutionizes equipment fleet operations, offering contractors a total equipment management solution to make informed decisions, increase utilization, and enhance productivity.

Construction & Engineering
51-250
Founded 2015

Description

  • Install Tenna product trackers on mid-sized vehicles and heavy equipment.
  • Test trackers and equipment after installation to confirm performance and specification compliance.
  • Inspect equipment for fault tolerance and identify required repairs.
  • Troubleshoot, diagnose, and repair issues with Tenna equipment and systems.
  • Train customers on hardware installation best practices and proper use of Tenna products.
  • Ensure installations follow Tenna policies and procedures.
  • Maintain working knowledge of the Tenna Asset Management System and related products.
  • Collaborate with the Customer Success team to support customer satisfaction and service delivery.
  • Respond promptly to phone and email inquiries related to installations and management questions.
  • Document daily work, process expenses, and complete timekeeping accurately and on time.

Requirements

  • 3+ years of experience as an automotive mechanic or heavy-duty equipment mechanic.
  • 3+ years of experience performing skilled automotive work, including inspections, diagnosis, and maintenance on special equipment.
  • High school diploma or GED, or equivalent work experience.
  • Electrical experience is a plus.
  • Excellent verbal communication skills.
  • Strong attention to detail.
  • Diligence and organization in managing information.
  • Self-motivated, adaptable, and service-oriented with a strong "do what it takes" attitude.
  • Ability to meet physical demands, including bending, stooping, climbing, twisting, and lifting up to 50 pounds.
  • Basic computer skills, including Microsoft Office and Word.
  • Ability to write comprehensive daily notes.
  • Willingness to work in construction site environments and outdoor conditions, including temperature extremes.
  • Frequent travel required, with travel comprising 95% of the role.

Benefits

  • Full-time remote position.
  • Travel required at 95%.
  • Robust, low-cost benefit packages.
  • Medical benefit coverage begins on the first day of employment.
  • Paid Time Off and Volunteer Time Off.
  • Dependent care benefits.
  • 401(k) match.
  • Employee referral bonuses.
  • Necessary tools and equipment supplied.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

(Fluent English) T3 Support Engineer (EU, Remote)

SupportYourApp 251-1K Internet Software & Services

SupportYourApp is seeking a remote T3 Support Engineer to troubleshoot complex customer technology issues across backend systems, databases, APIs, and integrations for global clients.

AWS ClickHouse Grafana GraphQL JavaScript Microservices PHP React Native REST API SQL TypeScript
22 hours, 56 minutes ago

Middle L2 Technical Support Specialist for CRM Team

GR8 Tech 251-1K IT Services

GR8_TECH is hiring an L2 Technical Support Specialist to ensure the reliability of its Engagement-CRM platform for B2B iGaming operators by diagnosing incidents, verifying configurations, and guiding clients and support teams.

CRM Grafana HTTP JIRA JSON Kibana Microservices MySQL OpenSearch PostgreSQL Postman REST API SQL
1 day, 21 hours ago

Technical Support Engineer II

TrueML 51-250 Internet Software & Services

TrueML is seeking a Platform Enablement Engineer II to bridge client-facing teams and Engineering by independently investigating complex platform issues, driving resolution, and improving operational support for its financial software products.

AWS Datadog Generative AI JSON Machine Learning Postman SQL
1 day, 22 hours ago

Customer Support Engineer, Tier 1 (MacOS and MDM) - Mexico

JumpCloud 251-1K Internet Software & Services

JumpCloud is hiring a remote Customer Support Engineer–Tier 1 to provide technical support, troubleshoot customer issues, and coordinate with internal teams to resolve high-priority problems across its SaaS platform.

CentOS Debian Linux macOS REST API RHEL Ubuntu
1 day, 22 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers