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Account Manager, Large Market

3 weeks ago
United States
Full-time
Junior
Account Manager
Customer and Technical Support
Apply Now
TeamSnap

TeamSnap

TeamSnap provides a comprehensive sports team management app that simplifies communication and organization for coaches, parents, and administrators involved in youth, recreational, and competitive sports.

Media
51-250
Founded 2009
$59M raised
View All Jobs 7

Description

  • Manage a portfolio of large, high-value Sports Organization accounts and achieve retention goals.
  • Run product demonstrations highlighting TeamSnap platforms, products, and add-ons.
  • Use account and usage data to create account plans, identify risks and expansion opportunities, and guide proactive outreach.
  • Lead value-based sales processes through customer discovery and customized demonstrations.
  • Manage upsell pipelines to achieve renewal and expansion targets.
  • Follow up on marketing campaigns to drive customer engagement and identify growth opportunities.
  • Represent the voice of the customer internally and escalate product feedback to inform prioritization.

Requirements

  • 1–3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in SaaS.
  • Proven record of achieving retention and expansion targets.
  • Experience managing complex, high-value accounts where relationship depth is prioritized over volume.
  • Strong B2B relationship management, consultative sales, business acumen, listening, and customer-focused skills.
  • Collaborative, resourceful, motivated, and able to take initiative.
  • Ability to travel occasionally for company meetings, sales meetings, trade shows, and client visits.
  • Sports industry experience preferred.
  • Must be a permanent U.S. resident and comfortable working remotely across time zones.

Benefits

  • $73,000 on-target earnings, including base salary and commissions.
  • Fully remote, remote-first work environment.
  • Unlimited PTO and paid parental leave for all parents.
  • 100% medical, dental, and vision premium coverage for employees and families.
  • 401(k) plan and $1,500 annual learning and development stipend.
  • Generous home office allowance and monthly health and wellness stipend.
  • Travel opportunities for company meetings and team events.

Interested in this position?

Apply directly on the company website

Apply Now

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