teamified.com

teamified.com specializes in enhancing the rental experience for property owners by showcasing their businesses and maximizing brand loyalty, ultimately helping them increase rental revenue while reducing stress.

Hotels, Restaurants & Leisure

Consumer Discretionary

Founded 2020

15 open positions

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E-Commerce Operations Manager

2 weeks, 2 days ago

Philippines

Full-time

Senior

Operations Manager

Customer and Technical Support

E-commerce

Apply Now

teamified.com

Hotels, Restaurants & Leisure

Founded 2020

View All Jobs 15

Description

Oversee customer orders received through the website and by phone, ensuring complete accuracy.
Validate order details, invoices, and pricing to prevent errors.
Coordinate and schedule deliveries with logistics and delivery partners.
Analyze order and delivery costs to identify inefficiencies and recommend improvements.
Provide high-level customer support, including inquiries, sales calls, and product recommendations.
Build and maintain strong relationships with customers and suppliers.
Manage and optimize the online product catalog, including listings, categories, and website presentation.
Ensure product information is accurate, current, and consistent across platforms.
Identify workflow improvements and implement automation for order processing and backend operations.
Oversee AI-powered tools and prompts used for order management, product updates, customer interactions, and reporting.
Monitor operational metrics, prepare performance reports, and support data-driven improvements.
Prepare quotations and other sales-related documentation.

Requirements

Minimum 5 years of experience in eCommerce, logistics, or online operations.
Proven experience managing eCommerce platforms and digital workflows.
Strong attention to detail in order processing, invoicing, and pricing accuracy.
Excellent written and spoken English communication skills.
Strong analytical, problem-solving, and process improvement skills.
Proficiency with eCommerce platforms, Xero, and other digital tools.
Experience with eBay or other online marketplaces is an advantage.
Experience with AI tools, prompt engineering, and workflow automation is highly desirable.
Strong time management skills, reliability, and flexibility to start early if required.
Proactive, adaptable, and comfortable working in a fast-paced environment.
Background or familiarity with construction-related products is preferred.
Degree in Commerce, Business, Engineering, or Construction is preferred.

Benefits

Flexible work hours and location, with an emphasis on managing energy rather than time.
Access to online learning platforms and a budget for professional development.
Collaborative, no-silos environment that supports learning and growth across teams.
Dynamic social culture with team lunches, social events, and opportunities for creative input.
Health insurance.
Leave benefits.
13th month salary.

Interested in this position?

Apply directly on the company website

Apply Now

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