Technical Writer | Remote

2 weeks, 4 days ago
Full-time
Mid Level
Design and User Experience
TASQ Staffing Solutions

TASQ Staffing Solutions

TASQ Staffing Solutions, founded by experts with over 70 years of collective experience, is a trusted partner for companies seeking top talent. With a highly skilled team serving organizations of all sizes, TASQ delivers staffing solutions across vario...

Professional Services
11-50

Description

  • Create, update, and revise quick-start guides, user manuals, safety guides, regulatory documents, and other PDF-based deliverables.
  • Ensure documentation follows style guides, brand standards, regulatory requirements, and print specifications.
  • Manage documentation timelines, deliverables, version control, and organized content repositories.
  • Coordinate with Legal and Regulatory teams to ensure compliance documentation meets applicable standards.
  • Work with Care, Marketing, Sales, Product, and Support teams to align content with launches, campaigns, and support initiatives.
  • Coordinate translation and localization workflows for documentation and support content.
  • Develop, update, and revise knowledge base articles to support customer self-service.
  • Create and optimize content for AI-powered chatbot systems and improve content based on performance metrics and customer feedback.
  • Support the development, maintenance, and revision of Support Website content.
  • Create illustrations, diagrams, icons, and related artwork to enhance guides and documentation.

Requirements

  • Bachelor's degree or equivalent experience.
  • 2–5 years of professional experience in technical writing, content development, or a related field.
  • Proficiency in Adobe Creative Suite, especially Adobe InDesign and Adobe Illustrator.
  • Demonstrated experience producing print-ready and digital PDF documentation.
  • Strong written and verbal communication skills in English.
  • Experience writing knowledge base articles or online help content.
  • Familiarity with content management systems, version control, and documentation workflows.
  • Illustration, graphic design, or visual communication skills are a strong plus.
  • Experience with consumer electronics or technology products is a plus.
  • Ability to work a fixed night shift (11PM–8AM PHT) in a fully remote setup.

Interested in this position?

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