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Technical Writer | Remote

2 weeks, 4 days ago
Philippines
Full-time
Mid Level
Technical Writer
Design and User Experience
Git
Apply Now
TASQ Staffing Solutions

TASQ Staffing Solutions

TASQ Staffing Solutions, founded by experts with over 70 years of collective experience, is a trusted partner for companies seeking top talent. With a highly skilled team serving organizations of all sizes, TASQ delivers staffing solutions across vario...

Professional Services
11-50
View All Jobs 10

Description

  • Create, update, and revise quick-start guides, user manuals, safety guides, regulatory documents, and other PDF-based deliverables.
  • Ensure documentation follows style guides, brand standards, regulatory requirements, and print specifications.
  • Manage documentation timelines, deliverables, version control, and organized content repositories.
  • Coordinate with Legal and Regulatory teams to ensure compliance documentation meets applicable standards.
  • Work with Care, Marketing, Sales, Product, and Support teams to align content with launches, campaigns, and support initiatives.
  • Coordinate translation and localization workflows for documentation and support content.
  • Develop, update, and revise knowledge base articles to support customer self-service.
  • Create and optimize content for AI-powered chatbot systems and improve content based on performance metrics and customer feedback.
  • Support the development, maintenance, and revision of Support Website content.
  • Create illustrations, diagrams, icons, and related artwork to enhance guides and documentation.

Requirements

  • Bachelor's degree or equivalent experience.
  • 2–5 years of professional experience in technical writing, content development, or a related field.
  • Proficiency in Adobe Creative Suite, especially Adobe InDesign and Adobe Illustrator.
  • Demonstrated experience producing print-ready and digital PDF documentation.
  • Strong written and verbal communication skills in English.
  • Experience writing knowledge base articles or online help content.
  • Familiarity with content management systems, version control, and documentation workflows.
  • Illustration, graphic design, or visual communication skills are a strong plus.
  • Experience with consumer electronics or technology products is a plus.
  • Ability to work a fixed night shift (11PM–8AM PHT) in a fully remote setup.

Interested in this position?

Apply directly on the company website

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