Chief Automation & Information Officer (CAIO)

6 days, 14 hours ago
Full-time
Executive
Artificial Intelligence and Machine Learning
TASQ Staffing Solutions

TASQ Staffing Solutions

TASQ Staffing Solutions, founded by experts with over 70 years of collective experience, is a trusted partner for companies seeking top talent. With a highly skilled team serving organizations of all sizes, TASQ delivers staffing solutions across vario...

Professional Services
11-50

Description

  • Lead the company’s transition from a traditional BPO model to an AI-augmented automation engine.
  • Design and drive the augmentation strategy using GenAI, RPA, and IDP to automate repetitive work.
  • Oversee global IT and security operations across locations including the Philippines, Belize, and other regions.
  • Ensure compliance with security and privacy standards such as SOC2, GDPR, and HIPAA.
  • Act as the technical face for high-level client solutioning and strategic growth conversations.
  • Productize BPO services into scalable offerings.
  • Own enterprise automation initiatives and build solutions that improve operational efficiency.
  • Partner with leadership to support high-growth execution in a remote environment.

Requirements

  • 10+ years of executive technology leadership experience.
  • Deep BPO domain expertise.
  • At least 5 years of hands-on experience with enterprise automation.
  • Experience with UiPath, LLMs, and GenAI.
  • Strong all-around IT background.
  • Experience in a BPO startup environment.
  • Builder mindset with extreme ownership and the ability to thrive in high-growth, remote settings.
  • Familiarity with security and compliance frameworks including SOC2, GDPR, and HIPAA.
  • Remote work setup with a US Central work schedule.
  • No equipment provided by the employer.

Interested in this position?

Apply directly on the company website

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