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Healthcare Implementation Project Manager

1 month, 2 weeks ago
United States
Full-time
Senior
Technical Project Manager
Project and Program Management
HIPAA
Apply Now
Symmetrio

Symmetrio

Symmetrio is a top Staffing and Recruiting company in the Philadelphia region, specializing in recruiting qualified full-time candidates, providing staff augmentation services, and offering advisory services to help clients meet their corporate objecti...

Professional Services
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Description

  • Lead complex healthcare SaaS implementations from kickoff through completion, maintaining schedule and scope.
  • Develop and manage project plans, milestones, timelines, risks, issues, and dependencies.
  • Manage scope, customer expectations, changes, and escalations.
  • Lead customer communications with senior and executive stakeholders.
  • Coordinate clinical, engineering, product, and customer teams across implementation workstreams.
  • Oversee readiness, cutover planning, go-live, and post-launch hypercare.
  • Partner with Product and Engineering to resolve integration challenges and product gaps.
  • Improve implementation processes, playbooks, templates, and use of AI tools.
  • Transition completed implementations to Customer Success through comprehensive handoffs.
  • Mentor and support other Implementation Project Managers, particularly on complex or at-risk projects.

Requirements

  • 5+ years of experience managing software implementations or complex technical projects, preferably in healthcare.
  • Experience leading healthcare SaaS implementations for provider, clinical, or health IT organizations.
  • Experience managing large, complex, or multi-site implementations with multiple stakeholders and workstreams.
  • Strong project management skills, including scope, risk, dependency, timeline, and stakeholder management.
  • Experience with healthcare data structures and integration technologies, including HL7, FHIR, and APIs.
  • Experience working in HIPAA-regulated healthcare environments and understanding healthcare data privacy requirements.
  • Excellent communication and interpersonal skills with senior-level customer stakeholders.
  • Demonstrated ability to mentor, coach, or support other project managers.
  • Experience in a fast-paced startup or healthcare technology environment preferred.
  • PMP certification and AI proficiency preferred; Atlanta preferred, with regular domestic travel required.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) or IRA retirement plan.
  • Paid vacation, sick leave, and public holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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