Hardware Deployment Project Manager

4 hours, 43 minutes ago
Full-time
Mid Level
IoT and Embedded Systems
Gather AI

Gather AI

Gather AI specializes in providing autonomous drone technology for inventory management in warehouses, enabling businesses to enhance inventory accuracy, reduce costs, and significantly improve operational productivity.

Air Freight & Logistics
11-50
$17M raised

Description

  • Own deployment readiness, including schedules, kit lists, parts status, shipping, and site prerequisites.
  • Serve as the hardware liaison during installations and go-lives, then transition ownership to Field Operations.
  • Manage tier-2 hardware escalations from triage through resolution and communication.
  • Own the RMA process, including intake, disposition, failure-analysis coordination, and trend reporting.
  • Maintain BOM accuracy, revision control, configuration records, and serial-number traceability.
  • Build and document readiness, RMA, and configuration-control processes.
  • Coordinate development builds, test assets, technician schedules, and engineering follow-up from field findings.
  • Provide Purchasing with demand plans and identify long-lead and single-source risks.

Requirements

  • Experience owning hardware readiness for deployments, production launches, or NPI builds end to end.
  • Experience managing BOMs, revisions, configurations, change control, inventory systems, or RMA processes.
  • Ability to read assembly and part drawings, electrical schematics, harness pinouts, and critical-to-quality callouts.
  • Hands-on hardware troubleshooting experience.
  • Ability to manage field escalations through resolution while keeping stakeholders informed.
  • Detail-oriented, adaptable, and able to coordinate teams without direct authority.
  • Experience in warehouse, material handling, or forklift environments preferred.
  • Robotics or autonomous-vehicle deployment experience preferred.
  • Experience coordinating suppliers or contract manufacturers on ECOs or recurring defects preferred.
  • Experience with Document Control, Good Documentation Practices, or Good Manufacturing Practices preferred.

Benefits

  • Pittsburgh, PA onsite or remote within the US.
  • Approximately one week per month onsite in Pittsburgh, with customer deployment travel as needed.
  • Eastern time zone availability preferred.

Interested in this position?

Apply directly on the company website

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