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Tier III Engineer

1 hour, 49 minutes ago
United States
Full-time
Senior
Cloud Engineer
DevOps and Infrastructure
Active Directory Azure DHCP DNS PowerShell Windows Server
Apply Now
SWK Technologies

SWK Technologies

SWK Technologies provides custom technology and business management software and IT solutions, along with consulting, guidance, and support. With industry-leading ERP and EDI software, rock-solid data protection, and a nationwide team of experts, SWK T...

Internet Software & Services
51-250
Founded 1987
$1M raised
View All Jobs 7

Description

  • Serve as a senior escalation resource for the NOC and support teams by resolving complex tickets that require deeper expertise or administrative access.
  • Lead client-facing infrastructure and cloud projects, including migrations, deployments, and environment buildouts.
  • Manage and administer Azure environments across multiple clients, including IaaS, Azure AD/Entra ID, and Microsoft 365 integration.
  • Communicate directly with clients on escalated issues and active projects, providing clear expectations and status updates.
  • Collaborate with the engineering team on process improvements, documentation, and knowledge transfer.
  • Contribute to post-incident reviews and root cause analysis.
  • Support internal initiatives such as tooling improvements and platform administration.

Requirements

  • 5+ years of hands-on IT experience, with meaningful time in an MSP or similar multi-client environment.
  • Demonstrated experience managing Azure workloads in production, including IaaS, Entra ID, Azure Networking, and Azure Monitor.
  • Strong working knowledge of Windows Server, Active Directory, and networking fundamentals such as DNS, DHCP, firewalls, and VPNs.
  • Experience with firewall administration, with SonicWall preferred.
  • Experience with Microsoft 365 administration, including Exchange Online, Teams, SharePoint, and Defender.
  • Ability to manage multiple concurrent client engagements without losing track of details.
  • Strong written and verbal communication skills.
  • Self-directed and comfortable working remotely without close supervision.
  • Microsoft certifications such as AZ-104, AZ-305, or similar are preferred.
  • Experience with PSA and RMM tools such as HaloPSA, NinjaRMM, and Auvik is preferred.
  • Familiarity with virtualization platforms such as Hyper-V and VMware is preferred.
  • PowerShell scripting experience for automation and administration is preferred.
  • Background in change management processes or ITIL fundamentals is preferred.

Benefits

  • Remote-first full-time role.
  • Dental, life, medical, retirement, and vision coverage.
  • Salary range of $90,000 to $110,000 annually.

Interested in this position?

Apply directly on the company website

Apply Now

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