Technical Project Manager - MSP

1 day, 9 hours ago
Full-time
Mid Level
DevOps and Infrastructure
SWK Technologies

SWK Technologies

SWK Technologies provides custom technology and business management software and IT solutions, along with consulting, guidance, and support. With industry-leading ERP and EDI software, rock-solid data protection, and a nationwide team of experts, SWK T...

Internet Software & Services
51-250
Founded 1987
$1M raised

Description

  • Develop and maintain detailed project plans, timelines, resource schedules, and budgets.
  • Lead end-to-end project delivery from initiation and planning through execution, monitoring, and closeout.
  • Ensure projects meet contractual obligations, service level agreements, and quality standards.
  • Serve as the primary point of contact for clients and manage stakeholder expectations.
  • Communicate project progress, risks, issues, and milestones clearly to clients and leadership.
  • Collaborate with engineers, solutions architects, and service delivery teams to define technical requirements and scope.
  • Coordinate implementations across Microsoft 365, Azure, infrastructure, network, and security solutions.
  • Manage data center migrations, backup solutions, and disaster recovery projects.
  • Support continuous improvement initiatives to improve client satisfaction, delivery, and operational efficiency.
  • Contribute to the development and refinement of project management methodologies and standards.

Requirements

  • Bachelor's degree or relevant project management experience.
  • 3-5 years of project management experience at a Managed Service Provider (MSP).
  • Proven experience managing cloud, infrastructure, security, and migration projects.
  • Experience working in a Managed Services Provider environment using project management and ticketing tools.
  • Strong understanding of ITIL, service delivery, and MSP operational models.
  • Experience with Azure, AWS, and hybrid cloud environments.
  • Microsoft certifications in Azure, Microsoft 365, Security, or Modern Work are a plus.
  • PMP, PMI-ACP, Scrum Master, or Agile certification is a plus.
  • Experience with HaloPSA is a plus.

Benefits

  • Health Care Plan (Medical, Dental, and Vision).
  • Retirement Plan (401k, IRA).
  • Life Insurance (Basic, Voluntary, and AD&D).
  • Paid Time Off (Vacation, Sick, and Public Holidays).
  • Work From Home.

Interested in this position?

Apply directly on the company website

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