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(fluent Ukrainian) SOC Incident Response Specialist (remote)

15 hours, 28 minutes ago
Spain, Moldova, Poland, Romania
Contract
Junior
Security Analyst
Cybersecurity
Cybersecurity SIEM
Apply Now
SupportYourApp

SupportYourApp

SupportYourApp is a multinational company offering high-quality customer support services for tech companies worldwide, with 24/7 support in 55 languages, PCI/DSS and ISO certifications, and a focus on customer satisfaction and long-term client relatio...

Internet Software & Services
251-1K
Founded 2010
View All Jobs 11

Description

  • Manage security and operational incidents end-to-end, including investigation, coordination, and response.
  • Communicate directly with clients and stakeholders during data breach incidents.
  • Conduct root cause analysis, develop preventive measures, and prepare management reports.
  • Analyze client workflows and incident trends to identify risks and improve security processes.
  • Assess the security of software, platforms, and third-party vendors.
  • Review new hiring locations for compliance with data protection and security standards.
  • Develop incident response procedures and maintain internal security documentation and knowledge base.

Requirements

  • At least 1 year of experience investigating and handling information security incidents.
  • Strong analytical mindset and ability to make fast decisions to mitigate incident impact.
  • Strong self-organization skills and ability to prioritize work independently.
  • Understanding of data privacy principles and breach notification requirements.
  • English proficiency at B2 level or higher.
  • OSINT investigation methodology experience is a plus.
  • Experience in the BPO or customer support industry is a plus.
  • Basic understanding of security tool logic, including SIEM, EDR, DLP, NGFW, VPN, and VDI, is a plus.

Benefits

  • Fully remote cooperation opportunity.
  • Compensation in USD.
  • Providing services during business hours.
  • Inclusive international environment.
  • Rewards for referring friends.
  • Balance between project workload and personal time, including an internal health policy.
  • Responsive leadership focused on growth and long-term cooperation.
  • No time-tracking requirements in a trust-based culture.

Interested in this position?

Apply directly on the company website

Apply Now

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