Associate Director (Studio Operations)

2 weeks, 5 days ago
Contract
Lead
Project and Program Management
Superside

Superside

Superside is an always-on design company that provides frictionless, delightful design at warp speed for marketing and creative teams. They offer a creative subscription service used by top brands to access a global team of designers, ensuring quality ...

Media
251-1K
Founded 2015
$35M raised

Description

  • Lead, coach, and develop a team of Studio Operations professionals.
  • Own workforce planning, staffing, utilization, and capacity across multiple business units.
  • Improve studio processes, workflows, and operational standards to increase efficiency.
  • Monitor studio health through capacity planning, workload distribution, forecasting, and performance metrics.
  • Act as the operational escalation point for complex staffing, delivery, and workflow issues.
  • Partner with Studio Leaders, Project Managers, Account teams, and Creative teams to resolve operational challenges.
  • Support pre-sales solution design by translating customer requirements into scalable staffing and delivery models.
  • Build cross-functional partnerships with Operations, Finance, Product, Sales, and Account teams.
  • Use operational data to identify trends, improve performance, and support business decisions.
  • Drive operational consistency by implementing governance, best practices, and scalable ways of working.

Requirements

  • Significant experience leading operations, workforce planning, resource management, or delivery teams in a creative, agency, consulting, or professional services environment.
  • Strong understanding of capacity planning, utilization management, staffing, and operational performance.
  • Proven experience leading and developing high-performing teams.
  • Strong stakeholder management skills and experience partnering across multiple business functions.
  • Analytical mindset with the ability to use operational data to drive decisions and continuous improvement.
  • Ability to balance customer needs, business priorities, and team capacity in fast-paced environments.
  • Strong problem-solving skills and sound operational judgment.
  • Excellent communication skills with the ability to influence stakeholders across all levels of the organization.
  • Experience building scalable operational processes and driving organizational change.

Benefits

  • Fully remote work environment.
  • Opportunity to work with a global team across 60+ nationalities and 13 time zones.
  • High-trust, fast-paced culture with direct feedback and strong collaboration.
  • Real responsibility and the opportunity to shape a growing business.
  • Mentorship and career growth opportunities.
  • Equal-opportunity hiring and an inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Manager, System Operations

ClinChoice 1K-5K Professional Services

The company is seeking a Corporate System Project Specialist to lead ERP operations and drive system enhancements, process improvement, and training across global teams.

ERP Microsoft Dynamics 365
7 minutes ago

Senior IT Operations Engineer

Remote 251-1K Professional Services

Remote is hiring a Senior IT Operations Engineer to lead global IT support, SaaS administration, and macOS fleet management for a fully remote team.

macOS Notion
7 minutes ago

Area Manager I, Sous Chef

HelloFresh 10K-50K Hotels, Restaurants & Leisure

Factor_, a brand of HelloFresh, is hiring an Area Manager I, Sous Chef to oversee daily kitchen operations and ensure food quality, safety, and on-time production in a high-volume commissary environment.

7 minutes ago

Logistics Manager

Armada 201-500 information technology & services

Armada is hiring a Logistics Specialist in Saudi Arabia to manage regional supply chain and customs operations for its edge AI infrastructure business.

22 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers