Case Manager - Plaintiff-Side Employment Law

20 hours, 39 minutes ago
Full-time
Mid Level
Customer and Technical Support
Superior Executive And Legal Recruiting

Superior Executive And Legal Recruiting

Superior Executive And Legal Recruiting specializes in executive and legal placement services, connecting top-tier talent with corporations, startups, and law firms while focusing on proactive communication and meticulous attention to detail.

Professional Services
1-10
Founded 2009

Description

  • Conduct welcome and intake calls with new and prospective clients, explaining the legal process and next steps.
  • Build rapport and trust from clients’ first interaction with the firm.
  • Gather detailed case information through informed employment-law-focused questions.
  • Serve as an ongoing client contact, providing updates and answering questions with clarity and empathy.
  • Partner with attorneys to relay client information and flag case-relevant details.

Requirements

  • Bilingual English and Spanish communication skills.
  • Exceptional verbal communication and active-listening skills.
  • Warm, confident, and empathetic phone presence.
  • Experience conducting client intakes or client-facing calls.
  • Employment law or other high-volume practice experience is preferred.
  • Entrepreneurial self-starter mindset suited to a fast-paced, high-growth firm.

Benefits

  • Fully remote work arrangement.
  • Opportunity to join a growing firm.
  • Meaningful work supporting employment-law clients.

Interested in this position?

Apply directly on the company website

Apply Now

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