Patient Care Coordinator

29 minutes ago
Full-time
Entry Level
Customer and Technical Support
Sunrise Group

Sunrise Group

Sunrise Group empowers businesses across various sectors, including technology, automotive, and healthcare, by providing innovative consulting services that promote diversity, inclusion, and environmental sustainability.

Internet Software & Services
51-250
Founded 2008

Description

  • Support healthcare providers and respond to patient inquiries throughout the care journey.
  • Own key aspects of service delivery for the patient experience.
  • Use patient feedback to identify and drive operational improvements.
  • Help build the operational foundation for a growing digital sleep clinic.
  • Collaborate closely with cross-functional teams, healthcare providers, sleep specialists, and external partners.
  • Navigate a tech-enabled care environment and manage multiple tasks in a fast-paced setting.

Requirements

  • Previous experience in a patient-facing or customer-facing role.
  • Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems.
  • Confidence using digital tools and multitasking in a fast-paced, dynamic, collaborative environment.
  • Ability to work autonomously while communicating effectively with healthcare providers, sleep specialists, and external partners.
  • Foundational understanding of billing processes and durable medical equipment (DME).
  • Commitment to high-quality patient care and improving access and patient outcomes.
  • Completion of a Medical Assistant program or equivalent healthcare experience (preferred).
  • Strong understanding of healthcare insurance and referral processes (preferred).
  • High level of empathy and understanding of patients' needs (preferred).

Benefits

  • Compensation of $21.00-$25.00 per hour depending on experience.
  • Comprehensive health benefits including medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • 20 days PTO, 10 paid holidays, and sick leave.
  • Free One Medical membership.
  • Internet reimbursement.
  • Opportunity to work with an international team across the US, Paris, Belgium, and Vienna.

Interested in this position?

Apply directly on the company website

Apply Now

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