Payments Fraud Investigator

4 days, 13 hours ago
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors.
  • Lead root cause analyses to identify gaps in systems, policies, and strategies and recommend process improvements.
  • Drive cross-functional projects to refine operational processes and tools for fraud detection and account management.
  • Investigate, mitigate, and remediate urgent fraud incidents and manage responses to high-urgency distributed fraud attacks.
  • Communicate investigation updates in team and organization-wide business reviews and present clear determinations to users and partner financial institutions.
  • Summarize complex investigation outcomes for executives and stakeholders.
  • Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives.
  • Identify challenges in analyst performance and recommend improvements to strengthen overall outcomes.

Requirements

  • 3+ years of experience conducting complex investigations.
  • 1+ years of experience leading risk-related projects and initiatives with cross-functional stakeholders.
  • Demonstrated ability to use data to propose solutions for tactical and strategic challenges.
  • Proactive approach to questioning existing processes and driving improvements.
  • User-centric, pragmatic, and solutions-oriented mindset.
  • Ability to travel to vendor locations for up to 10% of the year.
  • Experience in payments, e-commerce, social media, or fintech mitigating digital/card-not-present fraud (preferred).
  • Experience investigating and mitigating card testing and account takeover attacks (preferred).
  • Experience designing fraud/risk workflows, analyst tooling, and procedural workflows (preferred).
  • Strong proficiency with SQL for analysis, dashboards, and visualizations (preferred).

Interested in this position?

Apply directly on the company website

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