Manager, Risk Operations Technical Programs

1 month ago
Full-time
Lead
Project and Program Management
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Lead and manage a team of high-performing program managers across multiple workstreams, including coaching, setting vision and goals, fostering team culture, and leading hiring efforts.
  • Partner cross-functionally with Risk Operations, Risk Product, and Risk Engineering to devise and execute strategies to evolve Risk technical infrastructure and tooling.
  • Identify, scope, prioritize, pilot, and roll out technical infrastructure and tooling improvements to protect Stripe and serve users.
  • Co-develop high-level strategy for Risk technical infrastructure grounded in deep understanding of the risk operations tech stack.
  • Own Risk Ops-centric technical processes (e.g., tooling stack rank) and drive top-line prioritization of work.
  • Manage tradeoffs on resourcing and roadmapping and make decisions about program priorities and sequencing.
  • Evolve team structure, functions, and roles to continuously meet Stripe’s evolving business needs and create leverage through strategic operating models.
  • Cultivate strong partnerships and communication processes across product, engineering, GTM/user-facing teams, and policy while transmitting Stripe’s user-centric values.

Requirements

  • 8+ years of experience in technical program management
  • 5+ years of experience managing teams of program managers
  • Experience partnering directly with product and engineering teams throughout the product development lifecycle and/or go-to-market
  • Technical proficiency sufficient to deeply understand technical systems and influence technical roadmap decisions
  • Experience owning globally spanning programs, developing teams, and creating leverage through strategic team structures and operating models
  • Excellent communication with experience articulating complex topics for both working-level and executive audiences
  • Strong cross-functional influence and partnership experience with GTM/user-facing/account teams, product, and policy
  • Ability to manage multiple stakeholders with varying priorities and drive creative solutions in a highly matrixed organization
  • Skilled at tackling ambiguous problems and defining and executing strategies that deliver quantifiable business impact
  • Confident leading decisions using data

Interested in this position?

Apply directly on the company website

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