Principal Product Manager - Trellis

6 days, 12 hours ago
Full-time
Lead
Artificial Intelligence and Machine Learning
Sprout Social

Sprout Social

Sprout Social offers a comprehensive social media management and engagement platform that enables businesses to effectively manage their social media presence, streamline customer care, and derive actionable insights from analytics to drive growth.

Professional Services
251-1K
Founded 2010

Description

  • Define and evangelize the roadmap for Trellis Chat and Trellis Studio based on customer needs and ROI.
  • Lead platform-wide initiatives by identifying integration points across the Sprout portfolio.
  • Partner with cross-functional teams to develop the Trellis skills ecosystem.
  • Serve as the primary subject matter expert for Trellis within the product organization and maintain ongoing customer feedback loops.
  • Act as the bridge between GTM, Design, and Engineering to ensure features are technically sound, commercially viable, and intuitive.
  • Mentor peer product managers and help raise the organization’s AI literacy and product standards.
  • Stay current on AI trends and the competitive landscape.
  • Drive best-in-class product delivery while balancing immediate customer needs with long-term scalability and innovation.
  • Participate in architectural discussions, planning, and roadmap processes to shape long-term product success.
  • Own the Trellis chat and Studio roadmap and deliver measurable results on strategic initiatives.

Requirements

  • 10+ years of product management experience in platform or AI roles within a B2B product-driven SaaS environment.
  • Experience building agentic solutions within a B2B SaaS environment.
  • Proven success leading initiatives in a multi-product portfolio company.
  • Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions.
  • Demonstrated ability to work with high autonomy and serve as a deep domain expert in a focus area.
  • Entrepreneurial and visionary mindset with the ability to inspire and align teams around hard problems.
  • Experience defining success metrics and measuring outcomes for AI or platform initiatives.
  • Comfort participating in technical or architectural discussions to guide product decisions.

Benefits

  • Premium BCBSIL medical, dental, and vision insurance for employees and eligible dependents.
  • Full, free access to Modern Health, including coaching, therapy sessions, and digital wellness resources.
  • 401(k) with a 50% company match on the first 6% of contributions.
  • 100% employer-paid life and disability insurance.
  • Flexible PTO plus additional company-wide Rest & Recharge days and ten paid holidays.
  • Up to 16 weeks of paid parental leave.
  • $1,000 annual Lifestyle Spending Account.
  • One-time $550 home office stipend plus a $50 monthly internet stipend.
  • 16 hours of paid volunteer time annually and a $100 annual charitable donation match.
  • Restricted stock units (RSUs) under Sprout’s equity plan.
  • Remote-first flexibility for many U.S.-based roles, depending on state eligibility.
  • Pre-tax commuter benefits, subsidized child/eldercare, discounted pet insurance, and financial wellness support.
  • Base salary range of $232,300-$319,440 USD annually for Zone 1 and $211,200-$290,400 USD annually for Zone 2.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

English Language Specialist – AI Trainer

Meridial Marketplace, by Invisible 501-1000 information technology & services

Contract remote role at an AI company for an English language specialist to evaluate and improve large language model performance using expertise in English linguistics and language analysis.

11 hours, 17 minutes ago

Voice Actor - Freelance AI Trainer Project

Meridial Marketplace, by Invisible 501-1000 information technology & services

Large-scale language model company is hiring a remote freelance voice actor to record, review, and refine speech data that improves the naturalness and accuracy of AI voice systems.

LLM
11 hours, 17 minutes ago

Generative AI Associate

Innodata 1K-5K IT Services

Innodata is hiring a part-time, remote Generative AI Specialist to support global AI and LLM projects by evaluating, labeling, and creating training data for model development.

Generative AI LLM Machine Learning
11 hours, 17 minutes ago

Estonian Language Specialist - Freelance AI Trainer Project

Meridial Marketplace, by Invisible 501-1000 information technology & services

Contract remote role at an AI company focused on using Estonian language expertise to evaluate and improve large language model performance on linguistic accuracy and reasoning.

11 hours, 17 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers