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Senior Business Analyst, Operations Analytics (Health Plan Operations)

3 hours, 38 minutes ago
United States
Full-time
Senior
Business Analyst
Data Science and Analytics
Looker SQL
Apply Now
Spring Health

Spring Health

Spring Health is a company that offers a comprehensive and personalized mental healthcare solution for teams and families. They provide clinically proven technology and world-class providers to deliver precise care tailored to individual needs, elimina...

Health Care Providers & Services
1K-5K
Founded 2016
$366M raised
View All Jobs 7

Description

  • Own strategic analytics, forecasting, and performance measurement for the Health Plan Operations team.
  • Translate complex analytics into actionable insights that improve workflows, service delivery, and operational efficiency.
  • Serve as a strategic partner to operations leadership on priorities such as reducing bad debt, improving clean collections, lowering aged accounts receivable, and increasing team efficiency.
  • Partner with business intelligence and operations teams to build and maintain automated dashboards, KPI definitions, metric trees, and recurring performance packages.
  • Analyze operational trends, drivers, root causes, and leading indicators, and turn findings into clear leadership-ready narratives.
  • Support ad hoc analytical requests and special projects by framing questions, gathering data, and delivering concise decision-ready outputs.
  • Leverage AI functionality where possible to reduce time-to-insight and increase the actionability of analysis.
  • Inform strategic decisions and day-to-day revenue cycle management operations through data-driven recommendations.

Requirements

  • Bachelor’s degree in Business, Economics, Engineering, or a similar analytical field; Master’s degree preferred.
  • 3-5 years of experience in operations strategy, analytics, revenue cycle management, or a related role such as management consulting, tech, or finance.
  • Experience in healthcare, particularly mental healthcare, is a plus.
  • Proven experience developing and managing analytical models.
  • Strong command of data and visualization tools such as Looker, SQL, and Hex.
  • Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis.
  • Excellent communication and storytelling skills with the ability to synthesize complex analysis into actionable insights.
  • Ability to influence leadership decisions through clear, concise analytical recommendations.
  • A builder’s mindset and comfort establishing frameworks, processes, and standards in a scaling environment.
  • Ability to work fully remote, with preferred onsite presence in the NYC office once a week.

Benefits

  • Target base salary range of $97,000 to $113,500.
  • Health, dental, and vision coverage starting on day one for employees and dependents.
  • Access to One Medical, plus HSA and FSA plans with Spring contributing up to $1K toward HSAs depending on plan type.
  • Employer-sponsored 401(k) match of up to 2%.
  • Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents.
  • Competitive paid time off, including vacation, sick leave, and company holidays.
  • Parental leave after 6 months of tenure: 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Up to $1,000 per year in professional development reimbursement.
  • Access to fertility care support through Carrot, including $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub for fitness, mindfulness, nutrition, and sleep support.
  • Access to BrightHorizons for sponsored child care, back-up care, and elder care.
  • $200 per year in donation matching.

Interested in this position?

Apply directly on the company website

Apply Now

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