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MarTech & Ops Lead

3 hours, 14 minutes ago
Anywhere
Full-time
Senior
Email Marketing Manager
Marketing and Growth
Apply Now
Spring Health

Spring Health

Spring Health is a company that offers a comprehensive and personalized mental healthcare solution for teams and families. They provide clinically proven technology and world-class providers to deliver precise care tailored to individual needs, elimina...

Health Care Providers & Services
1K-5K
Founded 2016
$366M raised
View All Jobs 50

Description

  • Serve as the primary administrator for Iterable and maintain configuration, data integrity, and system health.
  • Establish global standards for naming conventions, folder taxonomy, and user permissions.
  • Translate business requirements from Member Growth and Provider Comms into durable technical designs.
  • Lead advanced builds using APIs, webhooks, and catalogs in partnership with Engineering and Data teams.
  • Build reusable templates, snippets, and standardized workflows that enable self-service campaign execution.
  • Own the strategic relationship with Iterable and other MarTech vendors.
  • Manage the MarTech budget, usage, and API limits.
  • Lead the roadmap for platform optimizations and new tool integrations.
  • Manage intake, prioritization, and QA workflows for shared services.
  • Partner with external agencies to ensure technical execution follows governance and quality standards.

Requirements

  • 7–10+ years of experience in lifecycle marketing, marketing technology, or CRM operations within B2B2C, SaaS, PLG, or subscription businesses.
  • Deep hands-on experience with lifecycle automation platforms, with Iterable strongly preferred.
  • Strong understanding of marketing data architecture, integrations, event models, and data hygiene.
  • Proven ability to lead complex MarTech solutioning in partnership with Engineering and Data.
  • Highly systems-oriented thinker with strong operational discipline and comfort working in ambiguity.
  • Excellent cross-functional communication skills with the ability to translate between technical and non-technical stakeholders.
  • Passion for building infrastructure that enables thoughtful, human-centered experiences at scale.
  • Occasional travel may be required for company or team events or meetings.

Benefits

  • Target base salary range of $153,500 to $177,000.
  • Competitive total rewards package including equity and benefits.
  • Health, dental, and vision coverage starting on day one.
  • HSA and FSA plans, with Spring contributing up to $1K to HSAs depending on plan type.
  • Employer-sponsored 401(k) match of up to 2%.
  • Annual allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents.
  • Competitive paid time off, including vacation, sick leave, and company holidays.
  • Parental leave after 6 months of tenure: 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to fertility care support through Carrot, plus $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub for fitness, mindfulness, nutrition, and sleep.
  • Access to BrightHorizons for sponsored child care, back-up care, and elder care.
  • Up to $1,000 in professional development reimbursement per year.
  • $200 per year in donation matching.

Interested in this position?

Apply directly on the company website

Apply Now

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