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Community Engagement Manager

16 hours, 12 minutes ago
Remote
Mid Level
Social Media Manager
Marketing and Growth
Mailchimp Notion
Apply Now
Sports Academy

Sports Academy

Sports Academy offers a transformative educational experience that integrates sports and academics, fostering resilience, teamwork, and leadership skills in students to prepare them for success in both their educational and personal lives.

Education Services
Founded 2014
View All Jobs 16

Description

  • Own the day-to-day management of the Texas Sports Academy family community, including communications, member engagement, response times, and overall member experience.
  • Plan, schedule, and facilitate virtual community events such as parent information sessions, speaker panels, student-athlete socials, Q&A sessions, and family meetups.
  • Expand community programming into in-person events as the program grows.
  • Identify, contact, and confirm speakers and guests, including coaches, athletes, educators, parents, and partners.
  • Manage event logistics from invitation through follow-up.
  • Respond to questions and maintain a consistent daily presence across group chats, social platforms, email, and the parent portal.
  • Provide accurate information about program policies, schedules, and resources, and route specialized questions to the appropriate team members.
  • Build and manage a rolling community calendar of events and engagement touchpoints throughout the year.

Requirements

  • Demonstrated experience building or managing an engaged community for a school, athletic program, membership organization, brand, or similar group.
  • Proven ability to plan, promote, and run events from concept through completion, including speaker outreach and coordination.
  • Clear, professional, and empathetic written and verbal communication skills.
  • Ability to manage multiple priorities, meet deadlines, and operate with minimal supervision in a remote environment.
  • Personal experience as an athlete, coach, or in a sports-related role, with understanding of the youth athletics landscape and the families it serves.
  • Must be based in Texas; Austin-area candidates are preferred to support future in-person programming.
  • Comfort using AI tools such as ChatGPT, Claude, and Perplexity as a core part of daily workflow for drafting communications, planning events, analyzing engagement data, and automating repetitive tasks.
  • Experience writing parent communications, producing short-form video content, or managing social media accounts for a family-facing audience is a plus.
  • Fluency in English and Spanish is a strong advantage.
  • Familiarity with platforms such as Mailchimp or Beehiiv, Notion, Slack, Zoom, and parent communication portals is a plus.

Interested in this position?

Apply directly on the company website

Apply Now

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