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Digital Marketing Account Manager (Client Facing)

2 months ago
United States
Full-time
Mid Level
Account Manager
Sales and Business Development
Digital Marketing Facebook Ads Google Ads SEO Social Media Marketing
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SMB Team

SMB Team

SMB Team, the Legal Industry's #1 Law Firm Transformation Company, specializes in helping law firms grow 200% faster through digital marketing, coaching, education, and events. They provide industry-specific business growth plans tailored to small busi...

Professional Services
51-250
View All Jobs 9

Description

  • Manage an assigned portfolio of client accounts and oversee service delivery to ensure work is on time and aligned with client needs.
  • Collaborate with clients and their staff to make strategy decisions and recommend pivots when needed.
  • Partner with internal service teams to plan and coordinate solutions that support client goals.
  • Identify gaps in client services and propose improvements, including service upgrades when appropriate.
  • Coordinate and run monthly client reporting calls.
  • Communicate proactively and clearly with clients about work in progress and results achieved.
  • Maintain strong client relationships while managing expectations and providing expert guidance.

Requirements

  • 3-5 years of experience working at a digital marketing agency.
  • Experience working in the legal industry is a plus.
  • Deep understanding of digital marketing services and strategies.
  • Experience with Google Ads; Local Service Ads and Facebook Ads are a plus.
  • Proven track record in managing client accounts.
  • Excellent communication skills and ability to manage client expectations.
  • Strong interpersonal skills and the ability to build relationships with clients.
  • A keen eye for detail and a focus on improving communications, client results, and internal processes.
  • Strong organizational skills to manage daily, weekly, and monthly priorities.
  • Proactive, resourceful, and able to adapt in a fast-paced environment with frequent changes.
  • SEO + PPC or SEO + SOCIAL experience is required.

Benefits

  • Salary of $75,000-$80,000 annually.
  • Medical, dental, and vision insurance covered at 75% for you and your family.
  • Flexible vacation time.
  • Education and learning budget for courses, events, and books.
  • 401(k) with a 3% match.
  • Work from home or work from the office.
  • Company activities, outings, and retreats.

Interested in this position?

Apply directly on the company website

Apply Now

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