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Manager, Engineering

2 hours, 56 minutes ago
United States
Full-time
Lead
Engineering Manager
Software Development
Agile AWS Machine Learning Scrum System Design
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 47

Description

  • Manage one or more related teams of 6–10+ software engineers building tier 0 grid services and platform infrastructure.
  • Own 99.999% service availability targets and embed reliability engineering, incident management, and on-call practices into team operations.
  • Guide the technical vision for low-latency, high-throughput service platforms that support millions of requests per day.
  • Mentor engineers on distributed systems architecture, scalability patterns, and platform best practices, and lead design reviews for critical components.
  • Lead cross-functional technical efforts across dependent teams and internal consumers to align priorities and resolve systemic dependencies.
  • Plan and deliver complex infrastructure projects, manage technical risk, and build consensus across teams and stakeholders.
  • Drive SLO/SLA definition, capacity planning, performance benchmarking, and observability strategy for platform services.
  • Partner with product, infrastructure, security, and other engineering teams to shape roadmaps and long-range platform strategy.
  • Hire, develop, and advance engineering talent across multiple teams, including mentoring individual contributors and managers.
  • Own quarterly and annual technical and operational goals, reporting, and continuous improvement initiatives for the platform area.

Requirements

  • 8+ years of software development experience with strong computer science fundamentals in algorithms, data structures, distributed systems, and systems design.
  • 3+ years of engineering management experience leading high-availability infrastructure or platform services.
  • Proven experience owning and operating tier 0 or mission-critical systems with five-nines (99.999%) availability.
  • Hands-on experience building or operating low-latency, high-throughput service platforms handling millions of requests per day.
  • Deep understanding of scalability, fault tolerance, and operational patterns required for five-nines availability.
  • Experience managing complex dependencies across distributed architectures.
  • Experience building and scaling large-scale cloud-native backend services on AWS or equivalent platforms.
  • Proficiency with observability practices including metrics, distributed tracing, alerting, and SLO/SLA management at scale.
  • Demonstrated success recruiting, onboarding, retaining, and growing senior and staff-level engineers.
  • Experience with Agile/Scrum and iterative delivery on long-horizon infrastructure projects.
  • Experience building or managing full-stack teams, preferred.
  • Exposure to AI/ML platform integration or AI-powered backend features, preferred.
  • CS or Engineering degree, or equivalent practical experience.
  • Must be legally eligible to work in the US on an ongoing basis.

Benefits

  • US base salary range of $205,000 to $257,500, plus a market-competitive incentive opportunity.
  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match at 50% of contributions up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus Sick Time Off.
  • 12 paid holidays per year for US employees.
  • Up to 24 weeks of parental leave.
  • Personal paid Volunteer Day.
  • Professional growth and development opportunities, including access to Udemy online courses.
  • Counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking options from any registered U.S. location for this role.

Interested in this position?

Apply directly on the company website

Apply Now

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