Manager, Engineering

2 hours, 56 minutes ago
Full-time
Lead
Software Development
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005

Description

  • Manage one or more related teams of 6–10+ software engineers building tier 0 grid services and platform infrastructure.
  • Own 99.999% service availability targets and embed reliability engineering, incident management, and on-call practices into team operations.
  • Guide the technical vision for low-latency, high-throughput service platforms that support millions of requests per day.
  • Mentor engineers on distributed systems architecture, scalability patterns, and platform best practices, and lead design reviews for critical components.
  • Lead cross-functional technical efforts across dependent teams and internal consumers to align priorities and resolve systemic dependencies.
  • Plan and deliver complex infrastructure projects, manage technical risk, and build consensus across teams and stakeholders.
  • Drive SLO/SLA definition, capacity planning, performance benchmarking, and observability strategy for platform services.
  • Partner with product, infrastructure, security, and other engineering teams to shape roadmaps and long-range platform strategy.
  • Hire, develop, and advance engineering talent across multiple teams, including mentoring individual contributors and managers.
  • Own quarterly and annual technical and operational goals, reporting, and continuous improvement initiatives for the platform area.

Requirements

  • 8+ years of software development experience with strong computer science fundamentals in algorithms, data structures, distributed systems, and systems design.
  • 3+ years of engineering management experience leading high-availability infrastructure or platform services.
  • Proven experience owning and operating tier 0 or mission-critical systems with five-nines (99.999%) availability.
  • Hands-on experience building or operating low-latency, high-throughput service platforms handling millions of requests per day.
  • Deep understanding of scalability, fault tolerance, and operational patterns required for five-nines availability.
  • Experience managing complex dependencies across distributed architectures.
  • Experience building and scaling large-scale cloud-native backend services on AWS or equivalent platforms.
  • Proficiency with observability practices including metrics, distributed tracing, alerting, and SLO/SLA management at scale.
  • Demonstrated success recruiting, onboarding, retaining, and growing senior and staff-level engineers.
  • Experience with Agile/Scrum and iterative delivery on long-horizon infrastructure projects.
  • Experience building or managing full-stack teams, preferred.
  • Exposure to AI/ML platform integration or AI-powered backend features, preferred.
  • CS or Engineering degree, or equivalent practical experience.
  • Must be legally eligible to work in the US on an ongoing basis.

Benefits

  • US base salary range of $205,000 to $257,500, plus a market-competitive incentive opportunity.
  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match at 50% of contributions up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus Sick Time Off.
  • 12 paid holidays per year for US employees.
  • Up to 24 weeks of parental leave.
  • Personal paid Volunteer Day.
  • Professional growth and development opportunities, including access to Udemy online courses.
  • Counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking options from any registered U.S. location for this role.

Interested in this position?

Apply directly on the company website

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