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Field Service Engineer (2 Openings) — South East

2 months, 1 week ago
United States
Full-time
Junior
Technical Support Engineer
IoT and Embedded Systems
Apply Now
SMA America

SMA America

SMA America, a global solar leader, provides innovative inverter technology and solutions for renewable energy projects worldwide, promoting sustainability and long-term success in the energy sector.

Electrical Equipment
251-1K
Founded 1981
View All Jobs 2

Description

  • Assist with commissioning, troubleshooting, repairing, and analyzing SMA America utility inverters in the field through email, telephone, and site visits.
  • Develop detailed knowledge of SMA utility inverter products, related accessories, and third-party accessories used with the inverters.
  • Maintain accurate inventory counts of spare parts provided by SMA.
  • Work with high-voltage DC electricity, three-phase power, and inverter software and firmware.
  • Maintain high customer satisfaction while helping lower field service costs.
  • Assist with and perform maintenance activities in accordance with SMA product maintenance manuals and customer contractual obligations.
  • Learn to analyze data, operation and maintenance activity, and utility inverter applications.
  • Perform other duties as assigned.

Requirements

  • Bachelor's degree in a technical field is strongly preferred, or equivalent experience in the renewables industry.
  • At least 3 years of experience in electrical, electronic, and/or network communications.
  • Prior experience in the renewable energy industry is strongly preferred.
  • Ability to work nonstandard business hours occasionally to support customer service contracts.
  • Ability to work a nonstandard work schedule as needed or required.
  • Knowledge of solar and/or alternative energy markets is preferred.
  • Knowledge of the National Electric Code is preferred.
  • Ability to analyze and solve problems effectively.
  • Significant domestic travel and possible international travel is required.
  • Applicants must be authorized to work in the United States on a full-time basis without current or future visa sponsorship.

Benefits

  • Compensation of $33.00 to $35.50 per hour, depending on experience and qualifications.
  • Comprehensive health, dental, and vision coverage, including $0 premium options.
  • Remote work model.
  • 401(k) plan with company match.
  • Opportunities for professional development and training.

Interested in this position?

Apply directly on the company website

Apply Now

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