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VP, Information Technology

3 weeks, 6 days ago
United States
Full-time
Executive
Infrastructure Engineer
DevOps and Infrastructure
Cybersecurity DHCP DNS
Apply Now
ShipMonk

ShipMonk

ShipMonk is a leading fulfillment center and 3PL provider for eCommerce brands, offering personalized and efficient order fulfillment services. With a focus on stress-free growth, ShipMonk integrates with sales channels to streamline shipping and inven...

Air Freight & Logistics
1K-5K
Founded 2014
$365M raised
View All Jobs 5

Description

  • Define the vision, structure, operating model, and talent strategy for a high-performing global IT organization.
  • Serve as the IT executive voice in cross-functional and C-suite discussions, translating infrastructure needs into business decisions.
  • Own the multi-year technology roadmap for network infrastructure, end-user computing, cloud connectivity, and OT across all sites.
  • Set and enforce enterprise architecture standards and security baselines for core network and edge technologies.
  • Lead infrastructure planning for site expansions, greenfield buildouts, and M&A integration events.
  • Own ShipMonk’s cybersecurity strategy, risk posture, compliance frameworks, and incident response readiness.
  • Design and manage IT service delivery, including SLAs, escalation paths, incident workflows, and end-user support.
  • Build and maintain a mature IT asset management program covering procurement, provisioning, tracking, refresh, and decommissioning.
  • Own the digital workplace strategy for endpoints, collaboration tools, IAM, and productivity platforms.
  • Lead vendor management, contract negotiations, and sourcing strategies for strategic IT partners.
  • Own the IT operating and capital budgets, forecasting, reporting, and investment business cases.
  • Establish peak season readiness, business continuity, and disaster recovery processes across all sites.

Requirements

  • 12+ years of progressive IT leadership experience, including at least 5 years in a senior director or VP-level role with full IT ownership.
  • Proven experience transforming IT functions in high-growth, multi-site environments; warehousing, logistics, e-commerce, or similar operational settings strongly preferred.
  • Deep expertise in enterprise network architecture, including LAN/WAN, SD-WAN, Wi-Fi, firewalls, VPN, DNS, and DHCP.
  • Proven experience owning cybersecurity strategy and risk governance at the infrastructure level, with familiarity with SOC 2, ISO 27001, or equivalent frameworks.
  • Strong executive presence and communication skills with the ability to influence C-suite stakeholders and drive cross-functional alignment.
  • Experience leading geographically distributed teams, including on-site IT operations at scale.
  • Experience managing multi-million-dollar IT operating and capital budgets.
  • Demonstrated ability to build vendor management programs, negotiate enterprise contracts, and manage strategic suppliers.
  • Experience in 3PL, fulfillment operations, e-commerce infrastructure, or supply chain technology environments strongly preferred.
  • Familiarity with warehouse technology ecosystems such as WMS/OMS platforms, barcode scanners, label printing infrastructure, industrial Wi-Fi, and ruggedized device management.
  • Experience leading IT through M&A events, including infrastructure integration, due diligence, and post-acquisition standardization.
  • Exposure to operational technology (OT) environments and IT/OT convergence in fulfillment or manufacturing settings.
  • Professional certifications such as CISSP, CISM, CCNP/CCIE, ITIL, or PMP are preferred.
  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field is required.
  • Master’s degree such as an MBA or MS in a technical discipline is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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