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Automation Engineer, Provisioning & Onboarding

6 hours, 50 minutes ago
Czech Republic, Slovakia
Full-time
Senior
SDET (Software Development Engineer in Test)
Quality Assurance and Testing
Cybersecurity Python Salesforce
Apply Now
SentinelOne

SentinelOne

SentinelOne provides autonomous security solutions for endpoint, cloud, and identity environments, offering unified prevention, detection, response, and forensics in a single platform powered by AI to protect against advanced cyber threats.

Internet Software & Services
1001-5000
Founded 2013
View All Jobs 14

Description

  • Expand automation coverage for customer provisioning workflows.
  • Integrate Salesforce, licensing and entitlement platforms, and product consoles to trigger downstream provisioning from closed orders.
  • Partner with Product and GTM teams to design and test provisioning workflows ahead of product launches.
  • Scope initiatives, document requirements, and coordinate delivery with IT and Engineering partners.
  • Prioritize automation work based on revenue, SLA, customer, and period-end impact.
  • Support automated tools, scripts, and runbooks and resolve technical blockers for the Provisioning Operations team.
  • Test and monitor automated pipelines, route exceptions and approvals, and maintain entitlement and compliance controls.
  • Build reverse and conversion workflows to migrate customers, revoke access, reclaim licenses, and close expired instances.
  • Document workflows and exceptions and report automation coverage, time savings, and error rates to leadership.
  • Identify and address systemic process gaps and bottlenecks before they become incidents.

Requirements

  • 5+ years of provisioning automation experience.
  • Experience with provisioning or workflow platforms and automation tools, including Python, Workato, and Make.
  • Experience in provisioning, entitlement or licensing, order management, sales operations, or customer support operations.
  • Ability to convert manual multi-step processes into documented, testable automated workflows.
  • Strong initiative scoping and prioritization skills, with the ability to connect technical work to revenue and SLA impact.
  • Ability to meet tight deadlines while remaining highly organized and detail-oriented in a fast-paced environment.
  • Strong written and verbal communication and cross-functional collaboration skills.
  • Experience with Salesforce automation, flows, or integrations (preferred).
  • Experience in the IT or cybersecurity industry and in a SaaS provisioning or onboarding role (preferred).
  • Alignment with SentinelOne's values of Trust, Accountability, OneSentinel, Relentlessness, Ingenuity, and Community (preferred).

Benefits

  • Restricted Stock Units, Employee Stock Purchase Plan, and performance-based bonus.
  • Five weeks of PTO plus flexible time off, paid wellness days, and fully paid short-term sick/nursing leave.
  • Gender-neutral parental leave.
  • Private medical care, life and disability insurance, pension contributions, travel medical insurance, and Employee Assistance Program.
  • Hybrid work in Prague or Brno, or remote work within CZ/SK; Prague-based employees work in-office at least two days per week.
  • Global home-office, meal, and wellbeing allowances.
  • MultiSport benefit program and Wellness Coach app.

Interested in this position?

Apply directly on the company website

Apply Now

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