Sangoma Technologies

Sangoma Technologies

Sangoma Technologies specializes in providing comprehensive business communication solutions, including scalable Voice Over IP telephony systems, Unified Communications as a Service (UCaaS), and various hardware and software components that enhance IP ...

Diversified Telecommunication Services
251-1K
Founded 1984
$28M raised

Description

  • Serve as an escalation point for SOC/EDR/XDR alerts and suspected security incidents.
  • Automate and optimize Incident Response procedures using PowerShell, Python, and scripted API calls.
  • Author and maintain custom detection rules in EDR platforms (e.g., CrowdStrike, SentinelOne, Microsoft Defender) and test/deploy EDR agent updates.
  • Evaluate, implement, and maintain endpoint and endpoint-adjacent security solutions and configurations.
  • Document Incident Response procedures, maintain solution documentation, and cross-train technical personnel on those procedures.
  • Participate in penetration testing and tabletop Incident Response exercises, and document lessons learned to drive improvements.
  • Produce and improve security dashboards and reports for visibility and incident analysis.
  • Collaborate with IT, Infrastructure, and Cloud teams to implement secure endpoint configurations, support vulnerability remediation, and lead endpoint hardening initiatives.
  • Identify gaps in endpoint security coverage, recommend remediation/enhancements, and coordinate with SOC/IT to resolve high-priority incidents.
  • Participate in an on-call rotation (one week per month) and be reachable 24/7 during assigned on-call periods to investigate and coordinate incident response.

Requirements

  • 4–6 years of experience in a security, SOC, or Incident Response role.
  • Solid experience with one or more EDR solutions such as SentinelOne, CrowdStrike, or Microsoft Defender.
  • In-depth understanding of threat behaviors mapped to the MITRE ATT&CK Framework.
  • Intermediate understanding of Windows, macOS, and Linux file structures and process architecture.
  • Experience with ITIL-oriented Change Management, Incident Management, and Problem Management in an enterprise environment.
  • Experience with automation and API integration using Python and/or PowerShell.
  • One or more industry-standard security certifications (examples: Security+, CySA+, Microsoft SC-200, CEH, GIAC).
  • Ability to participate in an on-call rotation and be reachable 24/7 during assigned on-call periods (one week per month).
  • Preferred: experience with SIEM/SOAR solutions for event correlation and automated response.
  • Preferred: experience performing forensic investigations and malware analysis, and ability to perform and document penetration testing exercises.
  • Preferred: knowledge of cloud and hybrid environments such as Microsoft 365, Azure, AWS, Intune.
  • Remote role with preference for candidates located in Central or Eastern U.S. time zones; must be authorized to work in the United States for any employer.

Benefits

  • Extensive benefits including Health, Vision, Dental, and Short & Long Term Disability (effective after a short waiting period).
  • Matching 401(k) program with 100% match on employee contributions up to 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off and company holidays.
  • Remote work opportunity with preference for Central/Eastern U.S. time zones.
  • Salary range $100,000 to $110,000 per year, commensurate with experience, qualifications, and location.
  • Entrepreneurial work environment with high-growth career opportunities and transparent compensation practices.

Interested in this position?

Apply directly on the company website

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