Billing Specialist

2 months, 1 week ago
Full-time
Junior
Customer and Technical Support
Sangoma Technologies

Sangoma Technologies

Sangoma Technologies specializes in providing comprehensive business communication solutions, including scalable Voice Over IP telephony systems, Unified Communications as a Service (UCaaS), and various hardware and software components that enhance IP ...

Diversified Telecommunication Services
251-1K
Founded 1984
$28M raised

Description

  • Prepare and issue accurate customer invoices in a timely manner while ensuring compliance with company policies.
  • Manage billing adjustments, issue credit notes, and perform account reconciliations as needed.
  • Review accounts for discrepancies and investigate and resolve billing issues promptly to ensure customer satisfaction.
  • Handle customer billing inquiries and provide detailed explanations of charges and billing processes.
  • Maintain accurate records of billing transactions and generate periodic reports for management.
  • Collaborate with sales and customer service teams to gather necessary information for billing accuracy.
  • Assist in implementing improvements to billing processes to enhance efficiency and accuracy.

Requirements

  • 2–3 years of experience in billing, accounts receivable, or finance.
  • Strong attention to detail and proficiency in managing numerical data.
  • Familiarity with billing software and accounting systems; experience with Great Plains or Sage 300 is a plus.
  • Excellent communication skills with the ability to interact professionally with customers and team members.
  • Demonstrated problem-solving skills and a proactive approach to resolving billing issues.
  • Proficiency in Microsoft Excel, including functions for data analysis and reporting.

Interested in this position?

Apply directly on the company website

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