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Team Lead, Account Management

2 hours, 9 minutes ago
Japan
Full-time
Senior
Technical Lead
Software Development
Deep Learning Digital Marketing E-commerce
Apply Now
RTB House

RTB House

RTB House specializes in providing advanced retargeting technology powered by deep learning algorithms, enabling brands to create highly personalized marketing campaigns that effectively engage online shoppers and drive conversions in a cookieless envi...

Media
251-1K
Founded 2012
View All Jobs 14

Description

  • Oversee and optimize a portfolio of key client accounts.
  • Manage, support, mentor, and develop a team of Account Managers.
  • Support the team with regular client performance reporting, including QBR presentations.
  • Drive post-sales excellence to improve client satisfaction, retention, and account growth.
  • Maintain local account management processes and align them with global best practices.
  • Coordinate and execute local account management projects in line with company-wide initiatives.
  • Foster collaboration between Account Management and Technical Account Management teams to streamline optimization processes.
  • Provide internal reporting on individual and market performance to the Head of Account Management.
  • Act as the team’s subject matter expert on products, campaign management, and customer relationship management.

Requirements

  • At least 5 years of experience in digital marketing account management, programmatic, retargeting, or campaign management with large clients.
  • Experience managing teams as a people manager or project manager.
  • Strong understanding of the Japanese digital marketing ecosystem, especially agency channel dynamics.
  • Proven experience building relationships with director-level and C-level stakeholders.
  • High-quality communication and presentation skills.
  • Strong problem-solving skills and proven experience with data analysis.
  • Business-level English and fluent Japanese.
  • Experience in retargeting or e-commerce is preferred.
  • Experience with target setting and evaluation is an asset.
  • Experience in recruitment is an asset.
  • Existing agency and/or client networks are a plus.
  • Strong self-motivation is a plus.

Benefits

  • Flexible working style with remote work and flex time.
  • Co-financing for language courses.
  • Annual budget for skill development.
  • Opportunity to work in a new fast-growth project.
  • A fully responsible, high-potential role in the Japan business.
  • Opportunity to join a team shaping the future of online marketing globally.

Interested in this position?

Apply directly on the company website

Apply Now

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