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Associate Manager, Clinical Claims

2 days, 9 hours ago
United States
Full-time
Mid Level
Compliance Manager
Legal
Apply Now
Ro

Ro

Ro is a telehealth provider that connects patients with licensed healthcare professionals online to offer treatments for various health concerns, including weight loss, sexual health, hair loss, and fertility.

Health Care Providers & Services
501-1000
Founded 2017
$1023M raised
View All Jobs 6

Description

  • Review advertising, website content, product pages, packaging, social media, and sales materials for accurate, substantiated, and compliant claims.
  • Evaluate clinical studies, published literature, and consumer research to determine whether evidence supports proposed claims.
  • Partner with Marketing, Legal, Regulatory, Clinical, and Product teams on claim wording, risk levels, and substantiation needs.
  • Provide practical alternatives that enable compliant, defensible marketing claims.
  • Build and maintain a claims library and evidence database documenting approved claims and supporting data.
  • Establish and refine scalable claims-review processes, templates, approval workflows, and frameworks.
  • Audit high-visibility and high-risk in-market claims and develop a prioritized roadmap for process improvements.

Requirements

  • 3–5 years of experience in claims substantiation, medical-legal-regulatory review, advertising and promotion regulatory affairs, clinical research, or a related field.
  • Ability to critically appraise clinical data, including study design, sample size, endpoints, and statistical versus clinical significance.
  • Working knowledge of FDA and FTC advertising and labeling standards, including structure/function versus disease claims.
  • Experience partnering with Marketing and Legal in a review or approval process.
  • Strong written and verbal communication skills, including translating technical findings for non-scientific audiences.
  • Bachelor’s degree in a scientific or health-related field; advanced degree is a plus.
  • Consulting experience in regulatory, advertising compliance, or life sciences advisory is preferred.
  • Experience with NAD challenges, regulatory inquiries, or building a claims-review function is preferred.

Benefits

  • Target base salary of $109,200–$136,000, plus competitive equity and benefits package.
  • Medical, dental, and vision insurance, plus One Medical membership.
  • Healthcare and Dependent Care FSA.
  • 401(k) with company match.
  • Flexible PTO.
  • Wellbeing and learning and growth reimbursements.
  • Paid parental leave and fertility benefits.
  • Flexible U.S. work arrangement, with in-person collaboration for tri-state New York employees twice weekly.

Interested in this position?

Apply directly on the company website

Apply Now

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