Scheduler

4 hours, 10 minutes ago
Full-time
Mid Level
Customer and Technical Support
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services

Description

  • Coordinate and maintain schedules for ABA therapy services.
  • Communicate with parents, therapists, and clinical staff to arrange and adjust appointments.
  • Make a high volume of outbound and inbound calls to confirm, update, and resolve scheduling needs.
  • Identify scheduling conflicts proactively and implement effective solutions.
  • Use sound judgment to make scheduling decisions with minimal supervision.
  • Provide professional, courteous, and timely customer service to all stakeholders.
  • Maintain accurate scheduling records and documentation.
  • Take ownership of scheduling processes to support continuity of care and operational efficiency.

Requirements

  • Previous scheduling, administrative, customer service, or healthcare coordination experience preferred.
  • Excellent verbal and written English communication skills.
  • Strong critical thinking and problem-solving abilities.
  • Confidence in making independent decisions and exercising good judgment.
  • Outstanding customer service and interpersonal skills.
  • Comfort with making and receiving a high volume of phone calls daily.
  • Highly organized with excellent time management and multitasking abilities.
  • Self-motivated, hardworking, and able to take initiative.
  • Proficiency in Microsoft Office and ability to learn scheduling software quickly.

Benefits

  • Full-time remote work from home.
  • Comfortable working U.S. hours (9am-5pm EST).
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

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