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Quality Assurance Specialist

21 hours, 56 minutes ago
South Africa
Contract
Mid Level
Manual QA Tester
Quality Assurance and Testing
Apply Now
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services
View All Jobs 39

Description

  • Conduct detailed quality assurance audits across clinical and operational processes.
  • Review documentation, reports, and case materials for accuracy, compliance, and adherence to healthcare standards.
  • Use QA tools and platforms, including CentralReach, to assess performance and identify gaps.
  • Interpret and apply healthcare regulations and standards across cases and scenarios.
  • Provide clear, constructive feedback and recommendations for improvement.
  • Analyze data in Excel and other tools to track trends, identify risks, and support decisions.
  • Collaborate with cross-functional teams to maintain and improve quality standards.
  • Develop and refine QA processes, frameworks, and documentation.
  • Translate complex findings into concise, actionable insights for stakeholders.
  • Manage multiple audits and projects using project management tools.

Requirements

  • Previous experience in quality assurance, healthcare administration, compliance, auditing, or a related role preferred.
  • Experience in ABA or healthcare is highly advantageous.
  • Excellent attention to detail and accuracy.
  • Strong organizational, time-management, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to review large volumes of information and identify discrepancies.
  • Strong spreadsheet and computer skills, including Excel.
  • Ability to maintain confidentiality when handling sensitive information.
  • Strong follow-through, accountability, independence, and ability to meet deadlines.
  • Comfort providing professional and constructive feedback to team members.

Benefits

  • Full-time remote work from South Africa.
  • US working hours: 9:00 a.m.–5:00 p.m. EST.
  • Compensation paid in South African Rand (ZAR).
  • Recruitment support includes interview preparation and facilitation.
  • Transparent communication about independent-contractor hours, pay, and contract terms.

Interested in this position?

Apply directly on the company website

Apply Now

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