QA Supervisor (ABA)

12 hours, 29 minutes ago
Full-time
Senior
Quality Assurance and Testing
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services

Description

  • Oversee and maintain quality assurance standards across ABA services.
  • Train and coach therapists on QA processes, expectations, and best practices.
  • Educate team members on accurately uploading and managing session data in the company’s CRM system.
  • Serve as the go-to resource for CRM support and troubleshooting.
  • Review session documentation for accuracy, completeness, and compliance.
  • Provide constructive feedback to therapists to improve performance and quality.
  • Monitor workflows and identify opportunities for process improvement.
  • Collaborate with leadership to ensure consistent quality standards are met.

Requirements

  • Proven experience in a QA, supervisory, or ABA-related role.
  • Strong understanding of ABA processes and documentation standards.
  • Highly proficient and comfortable with CRM systems.
  • Excellent communication and training skills.
  • Confidence in leading, coaching, and supporting team members.
  • Strong attention to detail and critical thinking abilities.
  • Ability to quickly learn and master new systems and processes.
  • Organized, proactive, and able to manage multiple priorities.
  • Availability to work Monday to Friday, 9 AM to 5 PM EST.
  • Remote work based in South Africa.

Benefits

  • Remote work from home.
  • Comfortable working U.S. hours.
  • Full-time employment.

Interested in this position?

Apply directly on the company website

Apply Now

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