Associate Program Manager

1 month ago
Full-time
Senior
Project and Program Management
Resource Innovations

Resource Innovations

Resource Innovations is a women-led energy transformation firm that provides clean energy services and software solutions for utilities and government agencies. They offer end-to-end software and services to improve customer engagement, boost operation...

Renewable Electricity
251-1K
Founded 2016
$82M raised

Description

  • Support the program call center by routing customer inquiries correctly and managing customer escalations
  • Develop and maintain budget tracking spreadsheets and track program budgets
  • Create templates and processes for monthly, quarterly, annual, and ad hoc program and budget updates/reports
  • Manage subcontractor invoicing, assist consultants with submitting invoices for payment, and track subcontractor budgets relative to funding
  • Oversee invoicing/billing processes and ensure timely financial tracking
  • Develop and maintain accurate and timely program reporting and ensure data integrity in internal and external reports
  • Innovate and implement new processes for strategic initiatives, including participation pathways for non-traditional Demand Response customers
  • Create and collaborate on procedural documentation and client reference materials in support of the Program Manager and strategic initiatives
  • Generate operational efficiency initiatives to streamline workflows and optimize customer, contractor, and client experiences

Requirements

  • 5+ years of experience in project management, finance management, data analytics, accounting, or other business operations functions
  • Self-motivated and highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively
  • Process-oriented with a focus on streamlining workflows and improving efficiency
  • Results-driven and able to collaborate across all levels of an organization to meet commitments and objectives
  • Independent worker able to take ownership of tasks, propose solutions, and suggest process improvements related to reporting, tracking, and analysis
  • Ability to meet deadlines while adapting to shifting priorities and evolving business needs
  • Strong Microsoft Office skills, including advanced Microsoft Excel (pivot tables, formulas, and well-formatted charts and tables)
  • Experience with proprietary CRM systems and reporting/visualization software
  • Experience developing spreadsheets and systems for tracking and/or analyzing financial performance or other operational activities
  • Bachelor's degree in business, accounting, finance, or related field preferred (relevant experience may substitute); experience in demand response or other utility programs is a plus

Benefits

  • Base salary range $90,000 - $105,000 (final compensation based on experience, education, and location)
  • Eligibility for a discretionary annual bonus
  • Three weeks of paid vacation per year
  • Paid holidays
  • 401(k) retirement plan with employer matching
  • Health, dental, and vision insurance
  • Comprehensive benefits package with additional supplemental benefits

Interested in this position?

Apply directly on the company website

Apply Now

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