Sr. AI Content Strategist

11 hours, 40 minutes ago
Contract
Senior
Artificial Intelligence and Machine Learning
Resilient Co

Resilient Co

Resilient Co is a technology consulting company that empowers businesses with smart solutions and diverse teams, offering resilient support in the dynamic tech industry.

Professional Services
11-50
Founded 2020

Description

  • Define content models, taxonomy, and modular frameworks for tagging, reuse, and scalability.
  • Lead content strategy for a large-scale onboarding migration, including ServiceNow and Workday.
  • Structure content for immediate usability and AI-readiness.
  • Develop prompt frameworks, templates, and variation patterns for AI onboarding experiences.
  • Define personalization logic and content behavior within AI systems.
  • Establish evaluation criteria and quality benchmarks for AI-generated content.
  • Direct and guide Content Designer(s) on execution and deliverables.
  • Create repeatable frameworks, patterns, and documentation for content systems.
  • Enable product, design, and PM teams to independently apply content systems.
  • Partner with Product, Design, Engineering, and Change Management teams to align messaging and rollout strategy.
  • Identify and prioritize new AI-driven content opportunities.

Requirements

  • 5+ years of experience in content strategy with a product/UX focus.
  • Experience designing content systems, taxonomy, and structured content.
  • Hands-on experience with AI-generated content, including large language models, prompt design, and personalization.
  • Proven track record leading content migrations or large-scale system changes.
  • Strong stakeholder management and communication skills.
  • Comfortable operating across both strategy and hands-on execution.
  • Experience defining evaluation criteria and quality benchmarks for generated content.
  • Experience with onboarding, activation, or lifecycle journeys (nice to have).
  • Familiarity with ServiceNow or Workday ecosystems (nice to have).
  • Experience partnering with change management or internal communications teams (nice to have).

Benefits

  • 12+ month engagement length.
  • Remote contractor arrangement.
  • Flexible working hours aligned to 8 AM to 5 PM CT.
  • BYOD (Bring Your Own Device) equipment arrangement.
  • Multi-step interview process with portfolio review and client interviews.

Interested in this position?

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