Payroll Incident & Risk Lead

1 hour, 36 minutes ago
Full-time
Lead
Project and Program Management
Remote

Remote

Global HR Solutions & Employment Tools for Distributed Teams | Remote Hire international talent in minutes. Remote is the most disruptive global payroll, tax, HR and compliance solution for distributed teams. The easier way to employ internationally 🌍....

Professional Services
251-1K
Founded 2019
$496M raised

Description

  • Design and oversee global risk management frameworks for payroll operations, new product features, and market expansion.
  • Own and evolve the global payroll risk register to maintain visibility into critical risks and mitigation plans.
  • Lead cross-functional risk assessments with Legal, Product, Payroll Ops, and other teams.
  • Drive the use and improvement of the Country Maturity Matrix and other risk scoring tools.
  • Oversee quarterly and ad-hoc risk assessments and produce actionable outputs.
  • Serve as the escalation point and lead coordinator for complex or high-impact payroll incidents worldwide.
  • Establish scalable processes for triaging, investigating, resolving, and learning from incidents.
  • Lead and coach teams through root cause analysis to ensure consistency and accountability.
  • Own and optimize the incident and RCA database to support trend identification and organizational learning.
  • Mentor and develop Specialists and Managers in risk assessment, incident handling, and RCA facilitation.

Requirements

  • Proven extensive experience in payroll risk management, incident response, compliance, or operations management.
  • Experience in global payroll, finance, SaaS, or regulated industries is preferred.
  • Demonstrated ability to lead incident response and implement sustainable, data-driven solutions.
  • Experience designing and scaling risk governance frameworks and tools.
  • Experience mentoring or managing others in a distributed, remote-first environment.
  • Strong project management skills and ability to lead cross-functional initiatives end-to-end.
  • Excellent communication and influence skills, including presenting to senior stakeholders.
  • High emotional intelligence, sound judgment, and comfort operating in ambiguity and complexity.
  • Familiarity with Notion, Monday.com, and RCA methodologies such as 5 Whys and Fishbone is a plus.
  • Application materials must be submitted in English, and a PDF CV is required; a LinkedIn profile may be used instead of an up-to-date CV.

Benefits

  • Annual salary range of $49,900 to $112,300 USD.
  • Fully remote work with the ability to work from anywhere.
  • Flexible paid time off.
  • Flexible working hours with an async work style.
  • 16 weeks of paid parental leave.
  • Mental health support services.
  • Stock options.
  • Learning budget.
  • Home office budget and IT equipment.
  • Budget for local in-person social events or co-working spaces.

Interested in this position?

Apply directly on the company website

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