Medical Record Specialist

3 hours, 21 minutes ago
Full-time
Junior
Operations
Remote Raven

Remote Raven

Remote Raven connects clients with highly qualified virtual assistants to quickly fill positions, enabling businesses to focus on core activities with no start-up fees.

Professional Services
11-50

Description

  • Receive, log, and track incoming medical records requests from multiple channels, including email, patient portal, secure fax, mail, subpoenas, court orders, payer requests, and Medicare requests.
  • Acknowledge requests using approved templates and maintain ongoing status communication.
  • Verify requestor identity and authority, and validate authorizations for scope, purpose, expiration, and minimum necessary standards.
  • Identify special confidentiality protections and review subpoenas, court orders, payer audits, and Medicare documentation requests.
  • Escalate legal, complex, or unclear requests to Privacy/Compliance and the Lead Accounting Assistant.
  • Route proposed disclosures to treating clinicians and psychiatric or psych-prescribing providers for review and written approval before release.
  • Document approvals, restrictions, redactions, and holds in the ROI log.
  • Retrieve records from the EHR or document repository, then assemble, paginate, label, redact, and securely deliver them.
  • Maintain complete release documentation, including dates, recipients, contents, delivery methods, and authorizing documents.
  • Meet internal SLAs and federal/state response timelines, perform quality checks, and participate in ROI, payer, and Medicare audits.

Requirements

  • 2+ years of experience in medical records, release of information, health information management, or healthcare documentation.
  • Strong working knowledge of HIPAA privacy and security requirements and the minimum necessary standard.
  • Familiarity with behavioral health records and heightened confidentiality requirements.
  • Excellent written communication skills in an email-centric role.
  • High attention to detail in document handling, redaction, and file organization.
  • Proficiency with EHR systems, secure email/encryption tools, eFax, and Microsoft 365 or Google Workspace.
  • This is a 100% remote role.
  • Full-time availability.
  • Up to $6/hour compensation.
  • Experience with adolescent or family-based behavioral health programs is preferred.
  • Knowledge of ROI issues related to minors, guardianship, custody orders, and psychotherapy notes is preferred.
  • Experience with payer audits or Medicare documentation is preferred.
  • RHIT, CHDS, CHPS, or a similar certification, or progress toward certification, is preferred.

Benefits

  • 100% remote work arrangement.
  • Full-time schedule.
  • Up to $6/hour compensation.

Interested in this position?

Apply directly on the company website

Apply Now

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