Senior Salesforce Configuration & Field Service Expert

2 weeks, 6 days ago
Part-time
Senior
Software Development

Reef / Hire with Reef

Reef is a remote hiring and recruitment business that helps companies hire pre-vetted offshore B2B sales talent quickly, typically within 14 days. It focuses on roles such as BDRs, SDRs, appointment setters, account executives, sales admins, sales managers, and head of partnerships, and markets savings versus local SDRs with placement and replacement guarantees.

Design Services
11-50

Description

  • Lead end-to-end Salesforce configuration and optimization.
  • Architect and manage Salesforce Field Service workflows, including job allocation, scheduling, dispatch, and mobile workflows.
  • Design scalable systems for high-volume service operations.
  • Improve the lead-to-booking-to-job-completion-to-billing pipeline.
  • Configure flows, automations, validation rules, objects, fields, page layouts, reports, and dashboards.
  • Integrate Salesforce with external tools such as dialers, payment systems, and apps.
  • Reduce manual processes through automation and system design.
  • Troubleshoot performance issues and implement best-practice solutions.
  • Provide strategic input on scaling operations and CRM architecture.
  • Audit the existing setup, identify gaps, and execute improvements independently.

Requirements

  • 10+ years of Salesforce experience at Admin, Consultant, or Architect level.
  • Deep hands-on experience with Salesforce Field Service (FSL).
  • Proven track record building systems for service-based businesses.
  • Experience supporting field technician or mobile workforce environments.
  • Advanced experience with Flow Builder.
  • Strong process automation experience.
  • Experience with complex object relationships.
  • Experience integrating Salesforce with third-party platforms.
  • Ability to translate business operations into system design.
  • Experience in fast-paced, high-growth environments is preferred.
  • Experience in automotive, insurance, or service membership businesses is preferred.
  • Background in call center and field service hybrid models is preferred.
  • Exposure to high lead-volume, paid-traffic-driven environments is preferred.

Benefits

  • Remote / flexible engagement.
  • Part-time contractor / consulting arrangement.
  • Ongoing engagement with potential to expand scope.
  • Immediate start preferred.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

[Job 29220] Developer Salesforce Senior- Data Cloud

CI&T 5K-10K Internet Software & Services

CI&T is hiring a Senior Salesforce Data Cloud Developer in Brazil to implement and evolve data cloud solutions that power data-driven journeys, segmentation, personalization, commercial intelligence, and AI-enabled experiences.

CRM Salesforce SQL
1 hour, 51 minutes ago

Senior Salesforce Data Cloud Architect (13 Months) - Octopus by RTG

Robusta Technology Group 51-250 Professional Services

Senior Salesforce Data Cloud Architect at an enterprise-focused organization, responsible for designing and delivering Salesforce Data Cloud solutions that unify customer data, support analytics, and drive business outcomes.

Agile JavaScript REST API Salesforce Salesforce Apex
4 hours, 7 minutes ago

Senior Salesforce Consultant

Media.Monks 5K-10K Media

C360.Monks is hiring a Salesforce Solution Consultant to bridge business needs and Salesforce implementation across diverse client projects, with responsibility for discovery, solution design, and delivery leadership.

Agile Kanban Salesforce Salesforce Apex Salesforce Lightning Scrum
5 hours, 50 minutes ago

Senior Salesforce Marketing Cloud (Next) - Remote - Octopus by RTG

Robusta Technology Group 51-250 Professional Services

Robusta Technology Group (RTG) is hiring a Salesforce Marketing Cloud Senior (Next) professional to design and run customer engagement and marketing automation solutions across its consulting and digital transformation work.

CRM CSS HTML SQL
9 hours, 48 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers