Account Manager

7 hours, 42 minutes ago
Full-time
Senior
Customer and Technical Support
Reach

Reach

Reach is an ecommerce acceleration platform that helps online retailers expand into new markets and optimize cross-border transactions. With a Merchant of Record model, Reach enables businesses to save on processing fees, maximize conversions, and offe...

Internet Software & Services
51-250
Founded 2016
$24M raised

Description

  • Manage and grow a portfolio of ecommerce merchants.
  • Build strategic, long-term client relationships.
  • Drive organic revenue growth and retention across assigned accounts.
  • Partner cross-functionally to solve merchant challenges.
  • Advocate for clients internally and surface product insights to relevant teams.
  • Help clients optimize their checkout and payments experience.

Requirements

  • 5+ years of experience in account management or merchant success.
  • Experience in ecommerce, FinTech, or payments.
  • Strong relationship-building and communication skills.
  • Experience working with global clients or distributed teams.
  • A proactive, ownership-driven mindset.
  • Applicants must be eligible to work in the USA.
  • Some international travel may be required.

Benefits

  • Competitive compensation and pension contribution.
  • Comprehensive private healthcare coverage.
  • Annual learning and development allowance.
  • Hybrid working with modern office space.
  • Opportunity to join a collaborative, global team driving innovation in cross-border payments.

Interested in this position?

Apply directly on the company website

Apply Now

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