Director, Information Technology (IT)

5 days, 9 hours ago
Full-time
Lead
Cybersecurity
RapidSOS

RapidSOS

RapidSOS is an advanced emergency technology provider that connects life-saving data from various devices, apps, and sensors to emergency responders, enhancing response times and improving outcomes in critical situations.

Diversified Telecommunication Services
51-250
Founded 2013
$281M raised

Description

  • Oversee day-to-day IT operations and manage the company’s application landscape.
  • Maintain a well-governed, rationalized SaaS portfolio with SSO and SCIM provisioning where possible.
  • Define and execute an IT maturity roadmap focused on AI-assisted automation of lifecycle workflows.
  • Identify and implement technology-enabled improvements that increase efficiency, scalability, and reduce manual toil.
  • Lead and support IT Systems Admins and Help Desk staff.
  • Own the corporate IT budget, vendor contracts, and software and hardware procurement.
  • Partner with InfoSec to operationalize incident response and vulnerability management.
  • Support a distributed workforce using GSuite, Okta, Claude, and Replit across MacBook Air and Windows 11 devices.
  • Build and provide strategic direction for modern, scalable IT infrastructure.
  • Serve as the bridge between IT operations and security.

Requirements

  • 8+ years of IT experience, including 4+ years in IT leadership roles.
  • Experience in fast-growing technology companies, preferred.
  • Ability to balance hands-on technical execution with long-term IT strategy.
  • Strong “AI mentality” with a track record of using automation and AI to reduce operational toil.
  • Experience managing, integrating, supporting, and optimizing a broad portfolio of business applications.
  • Ability to evaluate build, buy, or outsource options and manage vendors and external partners effectively.
  • Experience running IT operations for a remote-first, international workforce.
  • Strong command of identity and access management, including SSO, SCIM, and MFA.
  • Experience contributing to compliance frameworks such as SOC 2, ISO 27001, or HIPAA.
  • Ability to earn trust and collaborate effectively with executives and individual contributors.

Benefits

  • Salary range of $150,000 - $190,000.
  • Eligible for equity options.
  • Competitive salary, benefits, and equity participation.
  • Remote-first role (#LI-Remote).
  • Flexible and fun startup work environment.
  • Opportunity to work with a passionate team on a globally impactful mission.

Interested in this position?

Apply directly on the company website

Apply Now

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