Customs Operations Associate

3 weeks ago
Full-time
Mid Level
Operations
Quince

Quince

Quince challenges the notion that quality comes at a high price. They aim to provide products of equal or superior quality to luxury brands at significantly lower prices by eliminating middlemen and overseeing every aspect of production. Their goods ar...

Textiles, Apparel & Luxury Goods
51-250
Founded 2018
$64M raised

Description

  • Support daily U.S. customs filing operations for Quince-managed import shipments.
  • Prepare, review, and validate shipment data required for customs entry filing.
  • Monitor shipment status and resolve customs clearance exceptions in a timely manner.
  • Coordinate with internal teams, customs brokers, carriers, and external supply chain partners to support timely release of goods.
  • Review shipment documentation for completeness and escalate missing or inaccurate data.
  • Support timely transmission and follow-up of customs filing data, including entry-related information and partner updates.
  • Maintain accurate operational records, shipment trackers, and customs filing documentation.
  • Support internal audit activities by gathering entry data, shipment records, and supporting documentation.
  • Assist with daily and weekly reporting on customs filing volume, clearance status, and operational exceptions.
  • Escalate customs clearance risks, data gaps, and operational bottlenecks to senior team members.

Requirements

  • 3-5 years of experience in customs brokerage.
  • Basic understanding of U.S. import processes.
  • Strong attention to detail.
  • Strong organizational skills.
  • Comfort operating in fast-paced, high-volume operational environments.
  • Willingness to learn.
  • Proficiency with spreadsheets and operational trackers is preferred.
  • Experience in e-commerce, retail, apparel, footwear, home goods, or consumer products is preferred.
  • Customs broker’s license or desire to obtain one is preferred.

Benefits

  • Base salary range of $57,000-$83,000 USD.
  • Bonus and equity may be provided for eligible roles.
  • Equal employment opportunity and non-discrimination commitment.
  • Reasonable accommodations available for qualified individuals with disabilities.
  • Employment is contingent on successful completion of a background check.

Interested in this position?

Apply directly on the company website

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