Senior Member Marketing Manager

2 hours, 41 minutes ago
Full-time
Senior
Project and Program Management
Quantum Health

Quantum Health

Quantum Health is an award-winning care coordination and consumer navigation company based in Columbus, Ohio. Since 1999, they have been providing a uniquely powerful solution to drive healthcare benefits performance, focusing on cost savings, utilizat...

Professional Services
1K-5K
Founded 1999

Description

  • Develop member marketing strategies aligned with client objectives, market trends, and member needs.
  • Analyze market intelligence, client feedback, and engagement patterns to recommend campaigns, messaging, and channel plans.
  • Identify opportunities for personalization, journey-based communications, and innovative campaigns.
  • Create strategic points of view, playbooks, presentations, and guidance materials.
  • Advise clients on marketing strategy, campaign planning, best practices, and program optimization.
  • Translate client needs into marketing strategies, project briefs, timelines, and execution plans.
  • Collaborate with Product, Client Success, Implementation, Marketing, Legal, and Operations teams.
  • Define communication strategies for new products, features, and program enhancements.
  • Develop messaging frameworks, communication journeys, campaign templates, and enablement materials.
  • Standardize marketing tools, resources, and processes while supporting client-specific needs.

Requirements

  • 5+ years of experience in marketing communications, member marketing, customer engagement, lifecycle marketing, or account-based marketing.
  • Demonstrated success developing and executing B2B2C marketing or communication programs.
  • Consultative experience working directly with clients, business partners, or external stakeholders.
  • Healthcare, employee benefits, health plans, digital health, navigation services, or care advocacy experience strongly preferred.
  • Ability to translate business goals and audience insights into marketing strategies and execution plans.
  • Excellent written and verbal communication skills, including presentation and client-material development.
  • Strong project management skills across timelines, priorities, stakeholders, and workflows.
  • Experience collaborating cross-functionally with Product, Legal, Operations, and Client Success.
  • Ability to analyze campaign performance, synthesize feedback, and recommend improvements.
  • Experience with marketing, CRM, project management, reporting, workflow tools, Microsoft Office, Microsoft Teams, and Zoom; permanent U.S. work authorization without sponsorship required.

Benefits

  • Competitive base and incentive compensation.
  • Health, vision, dental, life insurance, legal and identity protection, adoption assistance, EAP, and Teladoc services.
  • 401(k) plan with up to 4% employer match and immediate full vesting.
  • Paid time off, seven paid holidays, parental leave, volunteer days, and paid sabbaticals.
  • Up to $5,250 annually in tuition reimbursement, plus certification, continuing education, training, and leadership development support.
  • Modern workplace with complimentary 24/7 fitness center, group classes, walking paths, dining, snacks, and other amenities.

Interested in this position?

Apply directly on the company website

Apply Now

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