Protera

Protera

Protera Technologies modernizes, optimizes, and secures enterprise workloads in the cloud, offering proactive services to solve business challenges, optimize costs, and mitigate risks with transparency.

IT Services
251-1K
Founded 1998

Description

  • Lead and coordinate incident response investigations for Protera Technologies and its customers.
  • Analyze logs, alerts, and packet captures to distinguish true security incidents from benign activity and gather corroborating evidence.
  • Lead incident response calls with internal teams and clients, providing clear updates and coordinating remediation actions.
  • Serve as the primary point of contact for clients during critical security incidents.
  • Provide guidance and mentorship to junior analysts on investigations, best practices, and tool usage.
  • Coordinate with internal teams and clients to support incident handling, containment, and remediation.
  • Tune, troubleshoot, and optimize SIEM, EDR, NDR, and other security monitoring systems.
  • Conduct proactive threat hunting and vulnerability assessments to identify emerging risks.
  • Continuously improve incident response and security operations procedures.
  • Document incident response actions and client communications for audit readiness and post-incident reporting.

Requirements

  • Extensive experience reviewing and analyzing log data from network and security devices.
  • Proficiency with information security tools for packet capture, network/OS fingerprinting, and communications analysis.
  • Strong familiarity with Windows and Linux operating systems, including command-line operations.
  • Solid networking fundamentals with deep knowledge of TCP/IP and core protocols.
  • Knowledge of common network-based services and client/server applications.
  • Excellent verbal and written communication, interpersonal, and organizational skills.
  • Proven ability to interact with clients professionally in high-pressure situations.
  • Strong problem-solving skills for diagnosing technical issues and mitigating incidents.
  • Capacity to learn new technologies and concepts quickly.
  • Willingness to work rotational shifts or on-call schedules as needed.
  • Experience in mission-critical SOC or operations teams, preferred.
  • Hands-on experience with malware analysis, phishing email analysis, log analysis, and digital forensics, preferred.
  • Experience with FTK, Redline, EDR tools, and enterprise SIEM platforms, preferred.
  • Familiarity with ITSM, IT GRC, and cyber case management tools, preferred.
  • Scripting knowledge in Python, Perl, Bash, or PowerShell to automate tasks, preferred.
  • Previous experience mentoring junior analysts or leading SOC initiatives, preferred.
  • Strong client-facing skills and ability to lead incident calls with technical and non-technical stakeholders, preferred.

Benefits

  • Work-from-home setup.
  • Comprehensive medical benefits.
  • Gratuity, PF, EPS, Bonus, and NPS.
  • Shift allowances.
  • On-call allowance.
  • Health and wellness allowances.
  • Learning and development allowances.
  • No-question-asked certification policy with certification bounty bonus.

Interested in this position?

Apply directly on the company website

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