Fraud Analyst

1 hour, 38 minutes ago
Full-time
Mid Level
Data Science and Analytics
Prolific

Prolific

Prolific is a platform that enables researchers to quickly find trustworthy research participants. With a pool of over 120,000 active and verified participants, Prolific ensures high-quality responses through continuous monitoring and engagement. The p...

Professional Services
51-250
Founded 1997
$0M raised

Description

  • Investigate fraud claims by reviewing researcher reports and cross-referencing participant data to validate cases.
  • Act as the second-line escalation point for complex support issues, ban appeals, and cases requiring human judgment.
  • Lead regular Sonar audits of the participant network to measure bad actor prevalence and fraudulent submissions.
  • Audit ban decisions to track fairness and participant experience through overturn rates.
  • Partner with Data Science to review high-risk participants and produce golden set data to improve fraud models.
  • Collaborate daily with Product, Engineering, Support, Data Science, and Human Data teams on fraud-related issues.
  • Write, refine, and document internal policies and standard operating procedures for acceptable use and fraud handling.
  • Identify opportunities to automate tasks, improve processes, and suggest product or engineering changes.
  • Advise Product on fraud loopholes and help balance fraud prevention with a smooth onboarding experience for good participants.

Requirements

  • Strong critical thinking, AI literacy, and data literacy.
  • Hands-on fraud analysis experience with a strong sense of ownership.
  • Investigator mindset with the ability to spot patterns and remain objective.
  • Comfort working with databases or willingness to learn how to use them.
  • Ability to explain technical decisions clearly to non-technical stakeholders.
  • Adaptability to a fast-changing fraud landscape, including LLM- and bot-related threats.
  • Systems thinking and awareness of how changes in one part of the marketplace affect others.
  • Healthy skepticism with a trust-but-verify approach to case resolution.
  • Familiarity with AI training data workflows, labeling platforms, or crowdsourcing tools is a strong advantage.

Benefits

  • Competitive salary.
  • Benefits package.
  • Remote working within a mission-driven culture.
  • Opportunity to work at the forefront of AI innovation.
  • Access to Prolific's unique human data platform and groundbreaking research opportunities.
  • UK remote work with some London travel.

Interested in this position?

Apply directly on the company website

Apply Now

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