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Onboarding / Security Engineer (WFH)

2 weeks, 6 days ago
South Africa
Full-time
Junior
DevOps Engineer
DevOps and Infrastructure
Active Directory AWS Azure DNS SIEM
Apply Now
Prime System Solutions

Prime System Solutions

Prime System Solutions delivers tailored IT Solutions and Support to help businesses grow, streamline operations, and scale with confidence across industries.

Internet Software & Services
View All Jobs 30

Description

  • Communicate with clients, onboarding teams, project managers, and internal stakeholders to provide updates and recommendations.
  • Perform environment discovery and assessments using diagnostic tools and document findings on security, performance, and overall health.
  • Support transitions to new managed services plans while minimizing disruption to business operations.
  • Deploy and configure security and managed services tools, including EDR, SOC/SIEM, web and DNS protection, and Microsoft 365 security tools.
  • Install and manage backup, monitoring, endpoint, identity, email security, RMM, and PSA/helpdesk solutions.
  • Create and update technical documentation such as workstation build checklists and employee onboarding/offboarding processes.
  • Participate in handoff sessions to ensure service desk readiness and ongoing client support.
  • Coordinate with vendors and third-party providers to resolve issues and ensure system compatibility.
  • Manage service and project tickets, ensuring timely updates and resolution.
  • Collaborate across teams to ensure smooth IT transitions and secure environments.

Requirements

  • Strong English communication skills, both written and verbal.
  • Excellent time management, organizational skills, and ability to multitask in fast-paced environments.
  • Strong problem-solving mindset with attention to detail.
  • Team-oriented and able to collaborate across functions.
  • Strong knowledge of Microsoft 365 services.
  • Basic to intermediate knowledge of Active Directory, Group Policy, DNS, and networking fundamentals.
  • Experience with RMM tools such as Datto and Kaseya.
  • Experience with PSA tools such as ConnectWise.
  • Understanding of endpoint, network, and security technologies.
  • At least 1 year of experience in an MSP environment.
  • Hands-on experience deploying EDR, SIEM, MFA, MDM, antivirus, and access control solutions.
  • Experience with virtualization and cloud platforms such as VMware, Hyper-V, AWS, or Azure.
  • Familiarity with Microsoft Defender email protection.
  • Preferred experience with dark web monitoring tools, Microsoft or DUO MFA solutions, Cisco Umbrella, and SentinelOne.

Benefits

  • Work-from-home setup.
  • Opportunity to gain global exposure working with international clients.
  • Strong focus on career growth and professional development.

Interested in this position?

Apply directly on the company website

Apply Now

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