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Community Manager (Social Media)

1 month ago
United States
Full-time
Junior
Social Media Manager
Marketing and Growth
Copywriting Influencer Marketing Instagram API TikTok
Apply Now
Praytell

Praytell

Praytell is an award-winning communications agency based in Brooklyn, specializing in strategic creative solutions that enhance brand image and reputation. They blend traditional PR with modern social and digital techniques to create integrated, headli...

Media
51-250
Founded 2013
View All Jobs

Description

  • Cultivate and engage communities daily across social platforms (LinkedIn, Instagram, Facebook, X, TikTok, YouTube, Threads, etc.) by posting/scheduling content and proactively/reactively engaging audiences.
  • Conduct daily social listening to monitor brand and industry conversations and identify trendjacking opportunities.
  • Report on community management trends and insights and translate learnings into brand recommendations, creative briefs, and content ideas.
  • Partner with account, project management, and creative teams to ensure community activities align with broader brand programs and priorities, including creating on-platform content.
  • Collaborate with brand customer service teams to apply online customer-service best practices in an on-brand way.
  • Support account teams with client communications, preparing materials for meetings and presentations, campaign assistance, managing project timelines, and responding to day-to-day client needs.
  • Assist copywriting, strategy, and account teams with content development, ad hoc and monthly reporting, and analytics.
  • Participate in brainstorms, client calls, and team meetings and compile notes and action items.
  • Stay up-to-date on platform and industry news, emerging trends, and best practices and regularly share insights with teams and clients.

Requirements

  • 2–3 years of community management experience (agency experience is a plus).
  • Must have beauty industry experience; experience across lifestyle, consumer tech, and/or food & beverage brands highly preferred.
  • Deep understanding of top social media platforms and their latest functionality and features; experience creating personal content is a plus.
  • Hands-on experience with daily social listening and translating community insights into brand recommendations, creative briefs, and content ideas.
  • Proficiency with content management tools such as Sprinklr, Hootsuite, or Khoros and analytics platforms like Meltwater.
  • Strong understanding of online customer service best practices and how to apply them in-channel.
  • Demonstrated ability to manage multiple concurrent projects, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Personal attributes: ambitious, entrepreneurial, flexible, meticulous, creative problem solver, inquisitive, collaborative, honest, and committed to advancing diversity, equity, inclusion, and belonging.
  • Flexible work location within the U.S. (role sits with the New York team but remote is acceptable); eligible candidates must be able to work in the U.S.

Benefits

  • Salary range: $60,000–$70,000 (final offer depends on experience, skills and qualifications).
  • Comprehensive health care (medical, dental, vision).
  • Employee Stock Ownership Plan (ESOP) with annual shares of Project Worldwide, the parent company.
  • Traditional and Roth 401(k) options with an annual employer contribution based on company performance.
  • Flexible Time Off (FTO), company holidays, mental health days, paid parental leave, and fertility support.
  • Flexible remote work within the U.S. with physical hubs in LA, SF, Austin, Chicago, Minneapolis, and New York; Flex Fridays meeting-free policy.
  • Employee Assistance Program (EAP) with mental health, family, career, legal and financial support; training and team-building programs and a company offsite (Camp Praytell).
  • Employee Resource Groups (BEACON, Compañeros, elevAsian, Herizon and Prism).

Interested in this position?

Apply directly on the company website

Apply Now

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