PolicyMe

PolicyMe is a digital life insurance solution in Canada, offering affordable and fully underwritten term life and critical illness insurance. With a simple online application process, personalized coverage and term advice, and non-commissioned advisors...

Insurance

Financials

11-50 (45)

Founded 2018

$22M raised

11 open positions

Links

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Principal Product Manager, Accounts & Automation (Remote)

1 month, 3 weeks ago

Canada

Full-time

Lead

Product Manager

Product Management

Apply Now

PolicyMe

Insurance

11-50

Founded 2018

$22M raised

View All Jobs 11

Description

Define and own the product strategy and roadmap for multi-product adoption, customer trust, and account and automation capabilities.
Develop a long-term vision for simplifying insurance management for Canadian customers across discovery, purchase, and post-sale experiences.
Establish OKRs and success metrics that align teams around measurable customer and business outcomes.
Break down ambiguous, open-ended problems into clear opportunities, priorities, and executable plans.
Lead the full product lifecycle from problem definition and discovery through solution design, scoping, launch, and iteration.
Write clear product specifications that connect business goals, customer needs, operational requirements, and technical constraints.
Collaborate closely with Engineering, Product Design, Growth, Operations, Customer Success, and Data to deliver customer and internal product experiences.
Coordinate launch readiness and stakeholder alignment across teams with competing priorities.
Define measurement frameworks, run experiments, and use data to evaluate product performance and inform next steps.
Refine strategy and prioritization based on customer insights, operational realities, and business context.

Requirements

8+ years of product management experience, including ownership of customer-facing digital products in high-growth environments.
Experience building both customer-facing D2C products and operational or internal tooling products.
Experience building prototypes with AI.
Experience scaling products and product practices within high-growth startups or fast-moving technology organizations.
Proven ability to define and communicate a compelling product vision that aligns teams and stakeholders.
Strong business acumen with understanding of how product decisions affect revenue, operations, customer success, retention, and compliance.
Exceptional ability to structure ambiguous problems and turn them into actionable plans.
Strong operational discipline and ability to manage competing priorities while keeping stakeholders aligned.
Excellent documentation, communication, and stakeholder management skills with high emotional intelligence.
Highly analytical and data-driven, with experience defining metrics, building measurement frameworks, and conducting product analyses.

Benefits

20 vacation days of generous PTO.
Comprehensive benefits plan with premiums paid in full by PolicyMe.
Professional development support, including an L&D budget.
AI tooling budget for development and productivity.
Performance reviews twice a year with ongoing feedback.
Remote-first work environment with the option to work from home or the Toronto office.
Company-covered travel costs for in-person team socials twice a year.
Access to stock options based on performance.

Interested in this position?

Apply directly on the company website

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