Podium

Podium offers a comprehensive platform for local businesses to enhance customer experiences, manage reviews, and streamline interactions with growth, communication, and payment tools. Simplifying business interactions for businesses and consumers alike.

Internet Software & Services

Information Technology

1K-5K (1300)

Founded 2013

$419M raised

10 open positions

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Senior AI Engineer - Agentic

1 month, 1 week ago

United States

Full-time

Senior

AI Engineer

Software Development

Elixir Go Python

Apply Now

Podium

Internet Software & Services

1K-5K

Founded 2013

$419M raised

View All Jobs 10

Description

Build and scale the AI Agent platform for high-volume, real-time conversational workflows.
Design and implement APIs, services, and infrastructure for multi-turn, cross-channel customer interactions.
Own the full lifecycle of platform work, including architecture, implementation, deployment, and reliability.
Prototype quickly, iterate using live interaction data, and improve system performance and user experience.
Implement observability, monitoring, and production best practices to maintain reliability, accuracy, and low latency.
Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features.
Work across the stack, from infrastructure to APIs to user-facing components, as needed.
Solve complex distributed systems challenges in a fast-paced, iterative environment.

Requirements

6-10+ years of professional software engineering experience with a modern language such as Go, Python, or Elixir.
1+ years of experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
Experience designing and maintaining distributed or high-throughput systems.
Strong problem-solving ability and comfort operating in ambiguous, large-scale systems.
Excellent communication skills and ability to work effectively across teams.
Willingness to work across the entire stack, including infrastructure, APIs, and user-facing components.
Ability to thrive in a fast-paced environment with shifting priorities.
Experience designing and implementing evaluations for LLM behavior, including accuracy, safety, reliability, and cost monitoring (preferred).
Strong understanding of prompt design, context engineering, and guardrail strategies for dependable agent behavior (preferred).
Experience with agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns (preferred).
Hands-on experience with fine-tuning and data curation to improve model performance (preferred).

Benefits

Open and transparent culture.
Life insurance, short-term disability, and long-term disability coverage.
Paid maternity and paternity leave.
Fertility benefits.
Generous vacation time, plus three 4-day summer holiday weekends.
Excellent medical, dental, and vision benefits.
401(k) plan with company matching.
Onsite Utah HQ gym with professional coaches and classes.
Onsite Utah HQ child care center subsidized for employees.

Interested in this position?

Apply directly on the company website

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