Ping Identity

Ping Identity provides cloud-based identity management software that enables organizations to secure and streamline user access to applications and data, ensuring a seamless experience for employees, partners, and customers in a digital environment.

IT Services

Information Technology

1K-5K (1360)

Founded 2002

17 open positions

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Senior Director, Site Reliability Engineering

2 hours, 18 minutes ago

United States

Full-time

Executive

Site Reliability Engineer (SRE)

DevOps and Infrastructure

Kubernetes

Apply Now

Ping Identity

IT Services

1K-5K

Founded 2002

View All Jobs 17

Description

Lead a multi-team Dedicated Tenant Site Reliability Engineering organization with accountability for service delivery, operational excellence, and execution.
Define and drive cross-functional programs with internal and external stakeholders to deliver business and customer outcomes.
Build, structure, and grow the organization through staffing, onboarding, talent development, leadership coaching, and culture building.
Set the direction for how Dedicated Tenant services are delivered and operated to improve consistency, speed of decision-making, and alignment.
Establish and use organizational metrics to assess performance, identify trends, and improve reliability, productivity, and delivery outcomes.
Oversee production-service operations including infrastructure automation, observability, capacity planning, incident management, and system performance analysis.
Partner with SRE, Security, Development, and other functions to manage dependencies and coordinate release and operational activities.
Drive software delivery and operational strategy, ensuring strong release, deployment, and operations discipline.
Mentor managers and directors while strengthening leadership effectiveness across multiple teams and levels.

Requirements

Significant experience leading a software-focused SRE, cloud operations, or similar engineering organization through multiple leaders and teams in a global environment.
Demonstrated success defining and executing complex initiatives with external stakeholders and coordinating programs across engineering and adjacent organizations.
Deep expertise in software delivery and operational strategy, including release, deployment, operations, dependency management, and execution across multiple parallel projects.
Strong experience operating high-volume or business-critical production services with a focus on reliability, scalability, observability, and automation.
Experience developing, maintaining, and administering modern infrastructure tooling, with a strong emphasis on infrastructure as code and public cloud provisioning.
Experience with cloud-native and platform technologies such as Kubernetes, Git-based workflows, and modern observability and automation tooling.
Strong understanding of security design principles and the operational realities of infrastructure, networking, and failure modes in distributed systems.
Excellent communication, organizational leadership, and talent development skills, with the ability to mentor managers and directors.
Experience leading customer-specific operational models, high-touch service delivery, or tightly coordinated cross-team execution is a plus.
Experience with infrastructure as code tools is preferred.
Familiarity with observability tooling is preferred.
Familiarity with DevOps automation and platform tooling is preferred.

Benefits

Salary range of $170,100 to $243,000 plus variable bonus.
Flexible, collaborative work environment.
Generous PTO and holiday schedule.
Parental leave.
Progressive healthcare options.
Retirement programs.
Education reimbursement opportunity.
Commuter offset for specific locations.

Interested in this position?

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