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Principal Engineer

3 weeks ago
United States
Full-time
Lead
Technical Lead
Software Development
Microservices
Apply Now
PetDesk

PetDesk

PetDesk provides veterinary software designed to enhance clinic efficiency and client communication through features such as integrated phone systems, direct booking, AI-powered notes, and automated customer service tools, enabling pet owners to manage...

Health Care Providers & Services
51-250
Founded 2013
$16M raised
View All Jobs 8

Description

  • Lead the technical vision, architecture, and long-term engineering strategy for the CarePath Loyalty platform.
  • Design and evolve a platform that supports integrations across dozens of third-party systems while maintaining reliability and observability.
  • Architect data pipelines, APIs, and services that enable data exchange between clinics, pet owners, drug manufacturers, and partners.
  • Partner with Product, Engineering, Data, and Operations to turn customer needs into scalable technical solutions and roadmap inputs.
  • Drive architectural decisions that balance speed, flexibility, maintainability, and long-term platform health.
  • Identify and drive operational efficiencies by streamlining processes, reducing manual work, and improving reliability and throughput.
  • Oversee end-to-end technical execution of key initiatives, including timelines, dependencies, and cross-functional coordination.
  • Serve as a technical point of contact for external stakeholders and translate complex technical concepts into business-relevant communication.
  • Participate in architecture reviews, provide hands-on technical guidance, and offer project-level oversight for complex initiatives.
  • Identify and mitigate technical risks related to integrations, data quality, scalability, and system performance.

Requirements

  • Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.
  • 10+ years of progressive software engineering experience.
  • At least 3 years at the Staff or Principal Engineer level, or in equivalent technical leadership roles.
  • Deep expertise designing and operating distributed systems, integration platforms, APIs, and data-intensive applications at scale.
  • Experience building and supporting complex third-party integrations, preferably in healthcare, veterinary technology, fintech, SaaS, or similar ecosystems.
  • Strong understanding of system architecture, event-driven design, data modeling, and modern cloud-native application development.
  • Demonstrated project management experience driving complex technical initiatives across multiple teams and stakeholders without formal PM authority.
  • Proven operational awareness and experience improving technical workflows or business processes cross-functionally.
  • Experience serving as a technical point of contact for external customers, partners, or vendors.
  • Ability to influence technical direction across multiple teams and drive alignment without formal authority.
  • Exceptional communication skills and the ability to translate technical concepts into business impact for technical and non-technical audiences.
  • Experience evaluating architectural tradeoffs and making pragmatic decisions that balance short-term needs with long-term scalability.
  • Strong proficiency in modern programming languages and cloud platforms, with the ability to contribute hands-on when needed.
  • Self-directed, highly collaborative, and motivated by solving complex customer-facing problems.

Benefits

  • Average 2-week hiring timeline.
  • Standardized interview process designed for fairness and consistency.
  • Opportunity to work on a rapidly growing product line with direct impact on veterinary practices and pet owners.
  • No external recruiters considered; candidates can apply directly.

Interested in this position?

Apply directly on the company website

Apply Now

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